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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.7
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

August 03, 2023

MY SERVICE ADVISOR MARLON HENRIQUEZ WAS OUTSTANDING, HE WAS VERY KNOWLEDGEABLE AND MOST OF ALL VERY PROFESSIONAL More

by drewthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARLON HENRIQUEZ
July 28, 2023

Always reliable, prompt and fast service. Ivan was great. I was in and out in no time. Really appreciate it! More

by alisa
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
July 28, 2023

Very responsible staff. Great service. I really felt confident taking my car for service. Thanks More

by Drgladysdimaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
July 24, 2023

Best customer service. Got my trade in picked up and my car delivered. Would definitely recommend More

by ninaorban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Krboyan
July 23, 2023

Thank you for your kindness and transparency. Your expertise and patience is deeply appreciated. I enjoy doing business at Mercedes DTLA More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward T, Gary Krboyan, Craig Settles
July 23, 2023

Best experience! Iven managed to help us with tricky situation in transaction, insurance, delivery of the vehicle. More

by kayinlee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sungsoo Iven Park
July 22, 2023

Very professional and helpful. They made the process smooth and easy for me. I appreciated the staff. More

by Swatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
July 22, 2023

My service advisor Ms. Dunn was awesome. She took care of all my needs. Thank you for being honest and willing to accommodate me. More

by natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Dunn
July 20, 2023

He kindly explained what was to be repaired. I would like a little quicker maintenance. Car servicing can consume an entire day. It is also difficult to make reservations for close dates. More

by shimtong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
July 08, 2023

I’m so glad Jerry help me out. I have a wonderful experience with the car services. It is so clean. Perfect! Highlighted recommend. More

by tinnyli1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan, William Lo