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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.6
1,511 Reviews
Call Dealership (213) 748-8951
View Awards

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

August 21, 2022

The greeters, service personnel were courteous, detailed oriented and professional which made me feel comfortable and confident I was leaving my car in capable hands. I was completely satisfied with my expe More

by Revhground
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
August 20, 2022

Good service car was ready on time. Serviced,washed. All service was explained.Transportation provided from and to dealership was good. More

by irie33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Hi irie33, All of us here at Mercedes-Benz of Los Angeles are pleased to see that you had a thoughtful interaction with our staff. We truly appreciate your contributing this nice feedback on DealerRater. Thank you for your loyal business.

August 20, 2022

Tino is the best always available and takes great care of me and addresses all of my concerns More

by Blovett8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Afifi
Report | Print
Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Hello: I am delighted to learn that you had a wonderful appointment with Mercedes-Benz of Los Angeles. I truly appreciate your submitting this wonderful endorsement of our location online on DealerRater. We look forward to your next visit.

August 20, 2022

great price - zero stress! Every car purchase should be this easy. Home delivery was really convenient More

by marius.busu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Abedin
Report | Print
Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

We truly appreciate your writing this top-notch review of our location on DealerRater. We look forward to your next visit.

August 19, 2022

It was such an easy and pleasurable experience. Our salesperson made everything so easy and efficient. Can’t say enough about how great it was. More

by Hchoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jhun
Report | Print
Aug 24, 2022 -

Mercedes-Benz of Los Angeles responded

Hello. Our Sales Department is happy to learn that your experience with them was pleasurable and efficient. We sincerely thank you for the five-star review and for choosing Mercedes-Benz of Los Angeles.

August 11, 2022

Evelyn provides amazing customer service and always ensures that my vehicle is taken care of. More

by Holiewayjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna
Report | Print
Aug 16, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the kind words. I'll make sure to relay this to Evelyn.

August 03, 2022

Comfortable and Welcoming, you get help and direction and all with a smile.. nice experience More

by kobi
Recommend Dealer
Yes
Employees Worked With
Marouan Mossadaq, Tim Muzyka, Craig Settles
Report | Print
Aug 16, 2022 -

Mercedes-Benz of Los Angeles responded

Dear, Our team is delighted to know that you had a glowing appointment with our employees. I am grateful to you for giving this superlative review of our location online here on DealerRater. Thank you for being a valued customer.

July 31, 2022

Great service, Barry is a fantastic human being, he got me in and out without any delay and my van is running super smooth ! More

by milesthompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
Report | Print
Aug 01, 2022 -

Mercedes-Benz of Los Angeles responded

Hi, Our team is happy to read that you had a great encounter with our dealership. We are very grateful to you for furnishing this fine rating for Mercedes-Benz of Los Angeles on DealerRater. Thank you for being our customer.

July 30, 2022

Eric Dorsey could not be more accommodating. He arranged an appointment for servicing on very short notice. He arranged a second appointment, again on short notice, to replace a defective part More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dorsey
Report | Print
Aug 01, 2022 -

Mercedes-Benz of Los Angeles responded

Dear Customer, I am pleased to know that you had a superb encounter with us. I am grateful to you for typing this marvelous feedback online here on DealerRater. Thank you for being our customer.

July 27, 2022

Oh great service the technician who worked on my sprinter van did a great job, explained everything on a short video, Tino also great guy, called Uber taking me home and bringing me back wen the Van was rea More

by MoMo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
Report | Print
Jul 27, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for choosing Mercedes-Benz of Los Angeles for the servicing needs of your Mercedes-Benz Sprinter. Our Service Team takes great pride in providing informative interactions and great experiences. Please let us know if there is anything else we can assist you with.

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