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Mercedes-Benz of Los Angeles

Overview Reviews (1,511)

Mercedes-Benz of Los Angeles

Name: Mercedes-Benz of Los Angeles
Address: 1801 S Figueroa St, Los Angeles, CA, 90015, US
Telephone: (213) 748-8951
Rating: 4.6

4.6

1,511 Reviews

1801 S Figueroa St, Los Angeles, California 90015

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Sales: (213) 748-8951

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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview

Reviews

4.6

1,511 Reviews

Call Dealership (213) 748-8951

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1801 S Figueroa St

Los Angeles, CA

90015

Directions

4.6

1,511 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,511)

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Sales: (213) 748-8951

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Showing 1,511 reviews

September 02, 2022

SERVICE VISIT

Juan Kim is always professional and very informative. He delivers what he says and he has been my MB service tech for over 10 years. He delivers what he says and he has been my MB service tech for over 10 years. More

by Steve

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Juan Kim

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Sep 08, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, so very appreciate your sharing this nice commentary online. Thanks for being a valued customer.

August 31, 2022

SALES VISIT - NEW

Great place to buy cars very nice people great custermer service ill come back agian for more cars service ill come back agian for more cars More

by Gurpreetsingh0183

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Medallia

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Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the outstanding review. Any questions, please feel free to contact us at 213-927-7769

August 29, 2022

SERVICE VISIT

Tino was great to work with! Took my car for a B service and everything was seamless… I highly recommend bringing your car in for service here. Took my car for a B service and everything was seamless… I highly recommend bringing your car in for service here. More

by Liz

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Tino Eyvazian

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Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the outstanding review. Any questions, please feel free to contact us at 213-927-7769

August 28, 2022

SALES VISIT - NEW

100% excellent! Could not be happier with my purchase & everyone on the staff that helped me. Could not be happier with my purchase & everyone on the staff that helped me. More

by ro

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Octavio Inofuentes

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Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the outstanding review. Any questions, please feel free to contact us at 213-927-7769

August 28, 2022

SALES VISIT - NEW

George Bik ,Very rude to customers that refuse to pay 100,000.00 over sticker for a vehicle. Shame on you people for poor customer service. William Lo, I expect better from you. very disappointing that y 100,000.00 over sticker for a vehicle. Shame on you people for poor customer service. William Lo, I expect better from you. very disappointing that your staff is rude, so shame on you too👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 More

by Demon Shadows

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

George Bik ( SALES MANAGER), William Lo

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August 25, 2022

SALES VISIT - NEW

The service I received from the Sales Rep was excellent. Nick Liu was very Professional. Nick Liu was very Professional. More

by Joy

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Nick Liu

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Aug 25, 2022 -

Joy responded

Customer Services I received was excellent and very Professional.

August 24, 2022

SALES VISIT - NEW

We have been coming here for almost 30 years and it's our favorite Mercedes dealership favorite Mercedes dealership More

by Anna & Johannes Haze

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

William lo, Octavio Inofuentes

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Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

We so very appreciate your commenting with this kind recommendation of our location. We hope to be of service to you again.

August 23, 2022

SERVICE VISIT

Frank is the best. His customer service, personality and always ready to help with whatever is needed for my car. I most definitely appreciate his help His customer service, personality and always ready to help with whatever is needed for my car. I most definitely appreciate his help More

by Marchelle

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Frank Phillips

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Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Our team is happy to be told that you had such an outstanding visit with Mercedes-Benz of Los Angeles. I truly appreciate your adding this great comment. Have a great day!

August 21, 2022

SALES VISIT - NEW

I was treated so well & got exactly what I wanted. Octavio was the sales person who showed me everything I needed to know - he was so patient & didn't leave until I understood every thing. William L Octavio was the sales person who showed me everything I needed to know - he was so patient & didn't leave until I understood every thing. William Lo, the manager, was so kind & caring. I leave 2 miles from encino Mercedes, but go downtown for their service. i think this was our 5th or 6th Mercedes from Mercedes-Benz of L.A. More

by ro

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Octavio Inofuentes

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Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Hello: All of us are happy to earn this rating because you had such a fine interaction with our dealership. We are truly grateful to you for typing up this magnificent recommendation online. Thank you for being a valued customer.

August 21, 2022

SALES VISIT - NEW

One of the best car buying experience. Can’t say enough about Michael Jhun. He was great Can’t say enough about Michael Jhun. He was great More

by Hchoe

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Jhun

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Sep 01, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the kind words!

Mercedes-Benz of Los Angeles

Mercedes-Benz of Los Angeles Awards Awards

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