Mercedes-Benz of Los Angeles

Professional, fast and Excellent workmanship I have been servicing my cars at this dealership since 2004. I have been working with Service Advisor Young Kang for a long time. He provides superior I have been servicing my cars at this dealership since 2004. I have been working with Service Advisor Young Kang for a long time. He provides superior customer satisfaction. He is very kind, professional and very knowledgeable. All my car issues are fixed right on first visit. Whether i have an appointment or not he takes care of my car issue(s) and resolve in a timely manner. Thank You Young it is a pleasure working with you. More

I love this place After the closing of Hollywoid Mercedes-Benz many years ago, this is the only dealership my family and I have gone to to buy and service our vehicles. After the closing of Hollywoid Mercedes-Benz many years ago, this is the only dealership my family and I have gone to to buy and service our vehicles. We have always received friendly and attentive service in our purchases and the best service advice from Tino Eyvazian. Tino has always given the most considerate and cost effective options, all while showing a genuine interest in us as his customers. It really is because I don't want to lose Tino that I haven't bought another brand of vehicle. In Tino's absence Iva. and Jerry have been great. Also, most recently, when the dealership started renting their own vehicles, I have had the pleasure of working with David Katchatryan. David has always gone above and beyond in providing the loaner vehicle I want, and does so in the most pleasant way, ensuring I have a great experience with no inconvenience. I love this place! More

Really quick and good service I will definitely come back for next service, it was really quick and they offer me to bring me and pick me up till the car was ready. I will definitely come back for next service, it was really quick and they offer me to bring me and pick me up till the car was ready. More

Saturday Morning Service I've been using DTLA MBZ for all my automotive needs since 2002 and have always experienced excellent service. For the last 6 years specifically my Se I've been using DTLA MBZ for all my automotive needs since 2002 and have always experienced excellent service. For the last 6 years specifically my Service Advisor has been Jerry Dilanchiyan whom I have an excellent relationship with regard to my service needs. This past Saturday I came in to have my driver side headlight bulb replaced and got in touch with David Khachatryan as Jerry was off. Even though it was a small but important job, David listened to my issues got the car in almost immediately and stayed on top of the service until it was finished. His attention to detail and review of my previous history for possible upcoming service was greatly appreciated.. My confidence in DTLA Service Department has grown exponentially More

Best car buying experience Rafael Gonzalez is very helpful and super nice. I definitely come back for the next car. Made the car buying fast, smooth. Great job downtown LA motor Rafael Gonzalez is very helpful and super nice. I definitely come back for the next car. Made the car buying fast, smooth. Great job downtown LA motor More

My first Mercedes Benz. My sales person Alex Hovasapyan..excellent service,very friendly,excellent in all aspects..manners,pricing,and follow - ups .i was very happy with ser My sales person Alex Hovasapyan..excellent service,very friendly,excellent in all aspects..manners,pricing,and follow - ups .i was very happy with service,understanding!! More

Excellent Service My sales rep Ted Kim was excellent in all aspects; manner, pricing, and follow-ups. There was no pressure for us to choose and he always had right an My sales rep Ted Kim was excellent in all aspects; manner, pricing, and follow-ups. There was no pressure for us to choose and he always had right and proper answer in all our questions. Recommend you visit and look for him. More

Always a good experience Barry Murphy is the best ! Never a worry , everyone at that dealership top notch from beginning to end. If you want the best use these guys Barry Murphy is the best ! Never a worry , everyone at that dealership top notch from beginning to end. If you want the best use these guys More

Excellent service Best service I ever had. Fresh coffee, fruits, donuts and large & clean waiting area were first impression from this Downtown L.A Motors. I met David Best service I ever had. Fresh coffee, fruits, donuts and large & clean waiting area were first impression from this Downtown L.A Motors. I met David Khachatryan, service advisor. He took me to his nice office (normally getting estimate from noisy service area) and show me what I need to do. It was very easy and simple. Work done within hour. He explain me what they done and why. He was just like my big brother. I was so happy and confident in there with his excellent service. I strongly recommend him and Downtown L.A. Motors to everyone. More

Best in LA Dealer We have been with Downtown LA Motors for 11 yrs. The Serice we get from Tino Eyvasian is rated 5 stars! Every time we need any service done, it is We have been with Downtown LA Motors for 11 yrs. The Serice we get from Tino Eyvasian is rated 5 stars! Every time we need any service done, it is finished in good time and done Well!!! Tino has helped us for the whole 11 yrs.We will be with Tino Eyvasian as long as we have our Mercedes. We Love our car , Tino Eyvasian & Downtown LA Motors. With Sincere Appreciation, David and Sanaye Doi More