Mercedes-Benz of Los Angeles

A "WOW customer service experience Frank Phillips very knowledgeable about the cars he services and he is short of excellent at making sure a customer understands what is been worked on Frank Phillips very knowledgeable about the cars he services and he is short of excellent at making sure a customer understands what is been worked on in the car. He readily answers questions with grace. Because of Frank Phillips, Mercedes Benz Downtown LA just gained one more customer. More

Mr. Frank hands down did an outstanding job very professiona Frank was very helpful! He stepped in and made sure that everything was taken care of in a timely manner! It will be a while before service times com Frank was very helpful! He stepped in and made sure that everything was taken care of in a timely manner! It will be a while before service times come, but you can best believe I will be looking for Frank, when that time c😊mes!!!!! More

Excellent Service by Charles Dorsey and Downtown LA Motors I recently took my car to Downtown LA Motors for service. Charles Dorsey was my service advisor. He was attentive, courteous, and answered all my qu I recently took my car to Downtown LA Motors for service. Charles Dorsey was my service advisor. He was attentive, courteous, and answered all my questions promptly. He was knowledgeable and professional. I recommend Mr. Dorsey and Downtown LA Motors for a satisfying automobile service experience. Brian Cuff More

Downtown L.A. Motors Mercedes Benz My wife and I heard many positive comments about DT LA Motors Mercedes Benz and we drove to the dealership from Orange County. Tim Muzyka, General Ma My wife and I heard many positive comments about DT LA Motors Mercedes Benz and we drove to the dealership from Orange County. Tim Muzyka, General Manager gave us a tour of the first class facility and then a 2016 Mercedes Benz GLE. He introduced us to Omar Mohamed in Sales and Omar began the purchasing procedure. We purchased the auto and Omar introduced us to Samantha who excellently demonstrated the car navigation system, other features, and answered all of our questions. Turned out to be a very pleasant experience. Jerry & Donna More

The best Thank you Tino Eyvazian for all your help you r the best my car run like brand new I will see you for my next service Thank you Tino Eyvazian for all your help you r the best my car run like brand new I will see you for my next service More

service and update I went a few days ago to the dealer to get my serive and updates on my Mercedes and the person who helped was Frank Phillips . I just want to say that I went a few days ago to the dealer to get my serive and updates on my Mercedes and the person who helped was Frank Phillips . I just want to say that the level of customer service this man has is amazing , He took ownership of the service provided and toke care of my property like it was his own . I honestly think this employee needs a raise, a promotion or a recognition of some sorce , thank you Frank for making my customer experience great , going forward this is my home dealer that will always go to do my services . More

GreatCutomer service Eric Dorsey is the guy you want to handle your car business. We all know how much we love our Mercedes and Eric makes sure we know that by providing e Eric Dorsey is the guy you want to handle your car business. We all know how much we love our Mercedes and Eric makes sure we know that by providing excellent care and detail in our service needs. If you need a car wash, battery replacement or major work, he will take care of you! Thanks Mr. Dorsey for always placing your customers first! More

Excelent experience First of all, thank you David Khachatryan @DTLA mercedes benz for your quick response and care. I just hope everyone know that ans use with happy smi First of all, thank you David Khachatryan @DTLA mercedes benz for your quick response and care. I just hope everyone know that ans use with happy smile. More

Quality Time Because of my service advisor (Tino Eyvazian 1860#) I have experienced the best of what Mercedes-Benz offers. I bought my MB VIA a Broker.DON'T DO TH Because of my service advisor (Tino Eyvazian 1860#) I have experienced the best of what Mercedes-Benz offers. I bought my MB VIA a Broker.DON'T DO THAT! GO TO "MERCEDES BENZ DOWNTOWN L.A MOTORS". You feel like family and friends are caring for you, in a environment of comfort and efficiency. I already know my next new car is there waiting. Thanks Tino Eyvazian & friends. See you soon. Terrance woods More

Best MercedesBenz Good mercedesbenz because it will take you to places you will like to explore. This car is the best choice for me. I hope you agree with that this car Good mercedesbenz because it will take you to places you will like to explore. This car is the best choice for me. I hope you agree with that this car is the one and only car for you, too! More