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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.7
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

May 01, 2017

Phenomenal Staff Sales representatives are welcoming and understanding. The services department is phenomenal. I had the opportunity to received services from Frank Ph More

by Doris Valenzuela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Philips
April 10, 2017

An Impeccable Service by Mr. Young Kang I have had many luxury cars, yet one service advisor has actually made an impact - when I was purchasing a new car. Mr. Young Kang of DTLA Merceces B More

by park621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young Kang
March 19, 2017

very impressed Jerry Dilanchiyan is the best so far since i 've been customer for 7 years, he is always helping and suggest me the helpful information. he is friendl More

by theerasak kittisutpun
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jerry Dilanchiyan
March 16, 2017

Tino Eyvazian has been my service rep for almost 5 years. I've been seeing Tino for almost 5 years I believe. I bought my vehicle at Calstar in Glendale but have always gone to DTLA for service. Tino is one More

by Douglas Fernandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
March 13, 2017

Jerry Dilanchiyan knows how to deliver ALL STAR service! I am always last minute with my service request and of course need my car back-ASAP. Jerry Dilanchiyan always satisfying with any request. IF you own More

by Need for Speed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dilanchiyan
March 07, 2017

Freddy was terrific. Great service I was grateful for the quick service because I had to get back to work. Everything went well and I'm sure to recommend a friend. More

by Nicholas Orosco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy from service department
March 02, 2017

Excellent service from Michael Jhun We were able to pick out the exact GLS model that we wanted and close the deal quickly. Michael Jhun and his team at DTLA Motors made us feel so welco More

by GK2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jhun
January 21, 2017

Always Stellar Service! Without exception, I have enjoyed reliable and unwavering excellence from my service representative, Erik Dorsey, and the service team at DTLA Mercede More

by Millsgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Erik Dorsey
January 11, 2017

Totally Outstanding service from Barry Murphy When I arrived with my vehicle on a flat the guys took to action to try and locate where the cause of air leakage was coming from,unfortunately we co More

by Keitie1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
January 09, 2017

Annual Service I have serviced my car at DTLA Mercedes. Always look for Young Kang (service dept.) is 100% satisfied. I am very happy with him. Next service will be More

by JCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young Kang
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