Mercedes-Benz of Los Angeles

GREAT experience Ayman did a GREAT job insuring we were completely satisfied with our vehicle purchase. He is truly an exceptional salesperson to work with and it wa Ayman did a GREAT job insuring we were completely satisfied with our vehicle purchase. He is truly an exceptional salesperson to work with and it was a pleasure working with Downtown LA Mercedes. Thank you Ayman More

Excellence in Customer Service Ola Amosun, my salesman, has worked with my family with exceptional customer service for 6 years. My experience with MBDM has been professional and ac Ola Amosun, my salesman, has worked with my family with exceptional customer service for 6 years. My experience with MBDM has been professional and accommodating. More

Great, fast and efficient service! My Service Representative, Erik Dorsey, was terrific! I didn't have a scheduled appointment but he took care of me right away and is always courteous My Service Representative, Erik Dorsey, was terrific! I didn't have a scheduled appointment but he took care of me right away and is always courteous and helpful. More

Service of GLK 350 Had a great experience. I love the fact that I can get a ride to work and a ride back to pick up my car. Had a great experience. I love the fact that I can get a ride to work and a ride back to pick up my car. More

Service A Great experience. Victor was very helpful and accommodated me in all of my needs. The vehicle looked and felt good after I picked it up. Thanks. Great experience. Victor was very helpful and accommodated me in all of my needs. The vehicle looked and felt good after I picked it up. Thanks. More

Very very satisfied The Service representative, Jerry Dilanchiyan, was ABSOLUTELY AWESOME! He is knowledgeable, friendly and very helpful. I got to know him a few years The Service representative, Jerry Dilanchiyan, was ABSOLUTELY AWESOME! He is knowledgeable, friendly and very helpful. I got to know him a few years ago with my other lease. I will now only come to him! More

Quick, accurate service and repair Cigarette lighter wasn't charging my iPhone, and stayed in when I pushed it in to test its activity. The advisor immediately suggested it could be Cigarette lighter wasn't charging my iPhone, and stayed in when I pushed it in to test its activity. The advisor immediately suggested it could be a blown fuse, which it was. Suggested I wait - took about 1/2 hour and I was on my way. The tires were set at the factory setting, for free, and he offered a free car wash (turned it down because I had just washed it the previous day). Great attitude, great service. More

Wonderful customer service in parts and service department I can always count on the best customer service and prices. My advisor Reza Nejad goes beyond his job to make the clients happy. The so fearful people I can always count on the best customer service and prices. My advisor Reza Nejad goes beyond his job to make the clients happy. The so fearful people working in the parts department front desks are awesome! Purchased so many accessories of bling for my Mercedes More

Very satisfied Tino my service representative is very professional, tentative and friendly. He made sure the uber was punctual and on time for me to get to my job. Tino my service representative is very professional, tentative and friendly. He made sure the uber was punctual and on time for me to get to my job. The same for the return transportation. More

Always treated very, very well Habib has always taken care of us, this time around it was a challenging vehicle to find and his team came together to make it happen for us. From the Habib has always taken care of us, this time around it was a challenging vehicle to find and his team came together to make it happen for us. From the Sales Manager to Finance to Delivery, EVERYONE came through with the best experience and really supported an already excellent sales person. More