Mercedes-Benz of Los Angeles

Best sales person Alex Byun helped us with bottom of his heart. We are very happy with our purchase and very excited to drive for next 3 years Alex Byun helped us with bottom of his heart. We are very happy with our purchase and very excited to drive for next 3 years More

Outstanding as always!!!!!!! Frank Phillips is the best service adviser in the business. He is the reason I come to DTLA MBZ for service and he is consistently outstanding. In a Frank Phillips is the best service adviser in the business. He is the reason I come to DTLA MBZ for service and he is consistently outstanding. In addition, the loaner car assistant, whose name I believe is Andrea, is similarly outstanding. This dealership is all about customer service and they do a great job. More

Purchase CPO Great car at a great price! CLS 550 was immaculate and the customer service was second to none. I will buy my next Mercedes here for sure. Great car at a great price! CLS 550 was immaculate and the customer service was second to none. I will buy my next Mercedes here for sure. More

Great experience! Victor was excellent and kept me informed Great service! Victor was excellent in keeping me informed while my car was being serviced. I would not go anywhere else to get my car serviced becaus Great service! Victor was excellent in keeping me informed while my car was being serviced. I would not go anywhere else to get my car serviced because of the way LA Mercedes Benz make me feel... More

Leasing service Great customer service by Alex Byon. He took time and explained the importance of our needs and what other options were available to us. I would defin Great customer service by Alex Byon. He took time and explained the importance of our needs and what other options were available to us. I would definitely recommend him and this dealership to my friends. More

Excellent as Always Fast, effective service. Very pleased that this is my local dealership that can service my vehicle. Hope to own many Mercedes Benz in my future. Fast, effective service. Very pleased that this is my local dealership that can service my vehicle. Hope to own many Mercedes Benz in my future. More

Ayman was great! Ayman took the time to answer my questions, explain certain aspects of the car and helped me through my first experience leasing a car. Then he perso Ayman took the time to answer my questions, explain certain aspects of the car and helped me through my first experience leasing a car. Then he personally delivered the car to my home and went over certain operating aspects. He also has answered my questions that have arisen as I am getting familiar with the car. Overall a great representative for Mercedes Benz and the DTLA dealership. More

Victor Leung Rocks! Victor was great! I genuinely appreciated his support during this process. With my busy schedule Victor helped make this process seamless. And his fol Victor was great! I genuinely appreciated his support during this process. With my busy schedule Victor helped make this process seamless. And his follow up was second to none. Kept me apprised at every step in the process. I appreciate that. More

Great Experience!!! The employee who assisted me was Frank Phillips. He was extremely helpful. He answered all of my questions and provided me with information that has p The employee who assisted me was Frank Phillips. He was extremely helpful. He answered all of my questions and provided me with information that has proven to be very useful. He is a great representative for your Service Department and reflects what good service is all about. More

Fantastic Experience! Great experience! Everyone was extremely helpful and accommodating. This was my first time having my car serviced at this location, and I won't me goi Great experience! Everyone was extremely helpful and accommodating. This was my first time having my car serviced at this location, and I won't me going anywhere else. More