Mercedes-Benz of Los Angeles

First Service of GLC43AMG Service advisor demonstrated good knowledge of inner workings of the truck. He was very patient to listen to my concerns and answered my questions sat Service advisor demonstrated good knowledge of inner workings of the truck. He was very patient to listen to my concerns and answered my questions satisfactorily. I will schedule my next appointment to specifically see him. More

Professional Service advisor very personable, took time, listened to understand client concerns All issues communicated to client as service progress. Beautiful Service advisor very personable, took time, listened to understand client concerns All issues communicated to client as service progress. Beautiful facility. Pleasant experience overall.. Hope to visit again. More

Service dept. gets the job done. Straight to the point Ivan v. Is cool. He help gets the job done in advising and his technical team. Your techs are unmatched compare to nearby mbz dealers. they work fast Ivan v. Is cool. He help gets the job done in advising and his technical team. Your techs are unmatched compare to nearby mbz dealers. they work fast and quality. Thanks again from the bottom of my heart. More

Amazing experience! I cant say enough about how pleased I was with the whole buying process at DTLA Mercedes Benz. Taylor, Solomon and Kosta were awesome to deal with and I cant say enough about how pleased I was with the whole buying process at DTLA Mercedes Benz. Taylor, Solomon and Kosta were awesome to deal with and I would recommend them all day long! Dustin More

Service Ivan Velasco, the service agent's knowledge & experience on what I need was very impressive, He was very kind as well. I appreciate his professionalis Ivan Velasco, the service agent's knowledge & experience on what I need was very impressive, He was very kind as well. I appreciate his professionalism. More

Great experience I need to attribute my great experience directly to my Sales Consultant Arto Khachadour. He is very professional, patient, knowledgeable and competent I need to attribute my great experience directly to my Sales Consultant Arto Khachadour. He is very professional, patient, knowledgeable and competent. He makes you feel comfortable and make the best choice. Outstanding job! More

Ray is great! Ray is great and hardest working sales we ever met! He is the big reason w purchased our new car at store! We will keep coming back! Ray is great and hardest working sales we ever met! He is the big reason w purchased our new car at store! We will keep coming back! More

Excellent customer service! Frank Phillips always does an excellent job and communicates all of the necessary information. I would recommend this dealership for sales and servic Frank Phillips always does an excellent job and communicates all of the necessary information. I would recommend this dealership for sales and service to anyone. More

Professionalism, value and courtesy I would recommend everyone to shop first with all other dealers and then call DLM to beat their prices. Their team will be happy to help you there. F I would recommend everyone to shop first with all other dealers and then call DLM to beat their prices. Their team will be happy to help you there. From the Sales person, the GM and the finance manager, they work as a team to help you get exactly what you want and with the right price. In short, they put me at easy and made a deal that I can’t refuse. More

Excellent Service Dept This is my first time visiting this dealer's service dept. Barry M was assigned to me, and was efficient and professional He listened and listed patie This is my first time visiting this dealer's service dept. Barry M was assigned to me, and was efficient and professional He listened and listed patiently to my list of issues. Explained what he could, and made sure that the service team addressed each and every point, The service team reviewed, addressed and provided detail info on each point as to what was tested, repaired etc. My vehicle was completed and returned prior to estimated completion date. The loaner car was a plus... If I need any additional service, I will be contacting Barry again. Thanks! More