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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

October 19, 2022

Thanks Frank! Appreciate the service and time it took to finish my car, Also appreciate the clean car! More

by rg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Mercedes-Benz of Los Angeles is delighted to know that you had a heartfelt experience with our team. We are very grateful to you for offering this exceptional comment for Mercedes-Benz of Los Angeles online. If you have any additional needs or questions, please don't hesitate to call us.

October 14, 2022

Frank Phillips did it once again. Superior customer service. Professional, engaging, informative, confident, and down to earth. I always choose Mr. Phillips because I know what’s in s More

by Smilebackplz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Hello, Mercedes-Benz of Los Angeles is thrilled to read that you had such a top-notch visit with our dealership. I very much appreciate your sharing this magnificent commentary here on DealerRater. Thanks for your business.

October 13, 2022

Erik was great; patient and informative and flexible. Bright spot considering auto service can be nerve racking for me. More

by cherylsplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Dorsey 5 stars
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Our staff is delighted to read that you had a sincere appointment with Mercedes-Benz of Los Angeles. We are grateful to you for furnishing this magnificent report.

October 10, 2022

Great work, it's our local dealership so we will keep going to Marlon for help. More

by raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the kind review regarding Marlon. Please feel free to contact us for any questions.

October 08, 2022

Very professional and friendly. Service was on time. Shuttle service was very clean and professional. More

by irene96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions, please feel free to contact us at 213-927-7769

October 07, 2022

Frank Phillips treats my car like it is his car. Precise service, attending to exactly what needs to be done. When I leave the dealership and I can feel a difference in the driving experience, it More

by William Miller
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review regarding Frank. I will make sure to pass this along.

October 07, 2022

Excellent service! Thank you very much! Everything was fast and easy! 5 stars service! Highly recommend! More

by User-171c8090d8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanie
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions, please feel free to contact us at 213-927-7769

October 05, 2022

Ivan was wonderful! I was helped as soon as I arrived at the dealership, worked in the waiting area while my car was being serviced, and received a text when everything More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions, please feel free to contact us at 213-927-7769

September 30, 2022

Tino is always though when he explains the service needed for my car. The cost is discussed and an approximate date for my next. My car was ready at the time promised. More

by TPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions or concerns, please contact us at 213-927-7769.

September 28, 2022

Very kind, greet with a smile and friendly attitude. Makes sure you understand everything that’s going on with your car More

by LJH
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Sep 29, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions, please feel free to contact us at 213-927-7769

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