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Mercedes-Benz of Los Angeles
Los Angeles, CA
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Frank Phillips did it once again. Superior customer service. Professional, engaging, informative, confident, and down to earth. I always choose Mr. Phillips because I know what’s in s Superior customer service. Professional, engaging, informative, confident, and down to earth. I always choose Mr. Phillips because I know what’s in store! A special thanks to Walter who was my first point of contact. He provided service with a smile. He was quick to assist me and ask who my service advisor was and I appreciate that!! Thank you Frank and Walter! More
Frank Phillips treats my car like it is his car. Precise service, attending to exactly what needs to be done. When I leave the dealership and I can feel a difference in the driving experience, it Precise service, attending to exactly what needs to be done. When I leave the dealership and I can feel a difference in the driving experience, it means they got it right. The staff is always courteous. More
Ivan was wonderful! I was helped as soon as I arrived at the dealership, worked in the waiting area while my car was being serviced, and received a text when everything I was helped as soon as I arrived at the dealership, worked in the waiting area while my car was being serviced, and received a text when everything was done. Very efficient and easy! More
Tino is always though when he explains the service needed for my car. The cost is discussed and an approximate date for my next. My car was ready at the time promised. needed for my car. The cost is discussed and an approximate date for my next. My car was ready at the time promised. More