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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.7
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

January 07, 2018

Great customer service I was visited this service department because of flat tire problem. Juan Kim take care everything to solve my situation very kindly. Great customer More

by sungjun70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Kim
January 07, 2018

Great Car- Great Experience! Very happy with beautiful Certified Preowned vehicle! Low mileage, good condition, willing to make minor repairs and a fine straight-forward salesper More

by jan
Recommend Dealer
Yes
Employees Worked With
Arto
January 06, 2018

the best service representative Barry Murphy treats me like one of the family. He is the best in taking care of my service needs. I highly recommend Downtown Motors. More

by Eydie72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berry Murphy
January 06, 2018

C 300 A3 Service Quick in and out. Erik, the service advisor, was great He honored my coupon from Mercedes-Benz of Beverly Hills. Got a great deal on the service. W More

by Eviltwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik was my service advisor
January 05, 2018

Great experience It was a very good purchasing experience at Downtown Los Angeles Mercedes Benz. We are so happy we went there. They has the car we were looking for. More

by JP000-216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hebe
January 05, 2018

It was a pleasure doing business I’m very happy with my experience buying a car from Downtown LA Motors. Ray Orosa was helpful, prompt and had great follow-through. I could not be h More

by Rolau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Orosa; George Bik; Craig Settles
January 05, 2018

Extremely Efficient Amazing really: booked appointment online, checking in took 10 minutes in all, got ride back to the office within minutes, ready on time, as promised, More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco and gentleman at the reception
January 05, 2018

Excellent service. I came for a hybrid mb but upon learning there is no C class hybrid car yet, we looked the E series and took home an E300. Mason Cheung took Great ca More

by Hugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Cheung
January 03, 2018

Excellent Service Very satisfied with our new car and thank you to Mr. Byon about excellent customer service!! We are very happy and definitely recommend this dealersh More

by sungjun70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Byon
January 03, 2018

It was nice The dealer brought the car and give us good information and we purchase it He described how to control Benz with us. We are very satisfied with More

by Isaac Byeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick CHoi
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