Mercedes-Benz of Los Angeles
Los Angeles, CA
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Great customer service I took my car in for the B service, it also had a recall. Was told it would take 4 hours but it was in two hours and I was happy about that. My serv I took my car in for the B service, it also had a recall. Was told it would take 4 hours but it was in two hours and I was happy about that. My service rep Victor also explained everything to me in detail and he was very patient which I appreciated. The car also felt easier to drive afterwards. More
As Always Excellent Service I love this Dealership as it gives me personalized serviced each and every time I go. This time, I changed it up a bit and decided to come in without I love this Dealership as it gives me personalized serviced each and every time I go. This time, I changed it up a bit and decided to come in without having set up an appointment and they received me without hesitation. I left my vehicle for repairs and got it back the next day. Great service! More
"Outstanding Service" Juan is an professional service advisor who is helpful and knowledgeable in explaining and available through the service process from beginning to end Juan is an professional service advisor who is helpful and knowledgeable in explaining and available through the service process from beginning to end. Very courteous in providing quick and friendly service. More
Fast and friendly service Servicemen was really helpful ! Took his time to help me out and make sure my vehicle needs were met . Will be coming back for future visits ! Servicemen was really helpful ! Took his time to help me out and make sure my vehicle needs were met . Will be coming back for future visits ! More
New car lease Arto and Gary were both extremely professional and knowledgeable, and answered all our questions. Excellent service and very pleasant experience. It w Arto and Gary were both extremely professional and knowledgeable, and answered all our questions. Excellent service and very pleasant experience. It was worth our while driving from the west valley where there are so many Mercedes deslers. Arto made it happen for us and we came to see him, and Gary wrapped up the financing. More
Awesome experience! Tino was awesome! My husband and I both took our cars in first thing In the morning. We were checked in and out the door in a loaner car very fast. H Tino was awesome! My husband and I both took our cars in first thing In the morning. We were checked in and out the door in a loaner car very fast. He contacted us numerous time during the day to update us on our services. More
Exceptional My experience was exceptional due the knowledge, care and concern provided to us from Lead Seevice Adviser Frank Phillips! He displayed a strong under My experience was exceptional due the knowledge, care and concern provided to us from Lead Seevice Adviser Frank Phillips! He displayed a strong understanding of the Mercedes Vehicle in addressing our issues More
My experience was pleasant. Tino Eyvazian is the best! He listens to all my concerns and makes sure my car is in the best condition. I appreacite his expertise and professionalis Tino Eyvazian is the best! He listens to all my concerns and makes sure my car is in the best condition. I appreacite his expertise and professionalism. More
excellent Your Service Rep. Frank Phillips really knows his stuff. He is such an assett to your company Thanks Frank for being so knowlegable of what the cars Your Service Rep. Frank Phillips really knows his stuff. He is such an assett to your company Thanks Frank for being so knowlegable of what the cars need. More