Mercedes-Benz of Los Angeles
Los Angeles, CA
Filter Reviews by Keyword
By Type
Showing 1,511 reviews
Excellent customer service! Very friendly staff and always goes that extra mile to make sure you have the best service possible. Very popular dealership so please book an appoin Very friendly staff and always goes that extra mile to make sure you have the best service possible. Very popular dealership so please book an appointment when possible is my suggestion especially if a Loaner car is needed. Service Advisor are top notch and will only suggest what is needed for your car to be in top top condition. I trust DTMB with all my mercedes needs More
I was surprised at how many cars that where waiting to get in the repair bay when I arrived at 10:00am for my appointment. Fortunately someone got busy and worked the line to get the cars in the bay. get in the repair bay when I arrived at 10:00am for my appointment. Fortunately someone got busy and worked the line to get the cars in the bay. More
Juan Kim is fantastic. He is kind, efficient and respectful. The pain and expense of servicing my car is always diminished by his excellent customer service. He is kind, efficient and respectful. The pain and expense of servicing my car is always diminished by his excellent customer service. More