Mercedes-Benz of Los Angeles

courteous -, polite, prompt, My experience with the staff at Downtown Mercedes Benz has been a pleasure and breath of fresh air. to know that the staff their really love their j My experience with the staff at Downtown Mercedes Benz has been a pleasure and breath of fresh air. to know that the staff their really love their job by the way the treat their customer. Everyone from the salesmen, the staff that keep the waiting room neat, clean, and fully supplies with goodies and comfortable, to the mechanic that just come in for coffee and greet you with a hello and a smile. I love returning just to get my car wash, and say hello to my salesman-Martin.. Downtown LA MOTOR MERCEDS BENZ make the neighborhood of South Los Angeles very proud. More

Excellent Service Outstanding customer service. Great experience overall. The service department went above and beyond. I will definitely be coming back. Also, lobby is Outstanding customer service. Great experience overall. The service department went above and beyond. I will definitely be coming back. Also, lobby is amazing! good coffee and wifi. More

Informative Mercedes Benz Internet Sales Manager Edward is a helpful host, kind and understanding. He was able to answer any questions about S-Calss with now problem, and of course that made us fee Edward is a helpful host, kind and understanding. He was able to answer any questions about S-Calss with now problem, and of course that made us feel better. Edward assured us that could count on him anytime for assistance. More

Maintenance service Jerry was very professional and attentive to my needs! I was very pleased with his suggestions and the timely completion of the work that was done Jerry was very professional and attentive to my needs! I was very pleased with his suggestions and the timely completion of the work that was done More

Friendly servcies and easier processing make buying car easy We have been working with William Lo over 15 years and referred many friends and customers to him. It's one of the main reason we came back to DTLA mo We have been working with William Lo over 15 years and referred many friends and customers to him. It's one of the main reason we came back to DTLA mortors. He took much of stress out of process of buying cars and turn it to a pleasant experience. More

Great dealership We purchased a new car through a car broker who sourced the car from Downtown LA Motors. It was a hard to find car and Downtown LA Motors had the car We purchased a new car through a car broker who sourced the car from Downtown LA Motors. It was a hard to find car and Downtown LA Motors had the car and delivered it within 2 days of my search! Thank you for the great service! More

Excellent customer service Excellent customer service. Time of waiting was no too long. Friendly service employee. Clearly explain what the service was. Definitely I will take m Excellent customer service. Time of waiting was no too long. Friendly service employee. Clearly explain what the service was. Definitely I will take my car back for the next service. More

Express service Ronald was in charge of the express service and he was nice and helpful!! He got my brake light fixed and my right mirror no problem! Ronald was in charge of the express service and he was nice and helpful!! He got my brake light fixed and my right mirror no problem! More

Service Great, friendly and efficient. That’s what I want and that’s what I get when I come here. Close to home. Close to freeways. Close to work. That is why Great, friendly and efficient. That’s what I want and that’s what I get when I come here. Close to home. Close to freeways. Close to work. That is why I like to come here. More

New customer experience. Excellent service by Andres for sales and Manny for assistance in getting o know vehicle. Would reccomend LADT MB to friends and family members. Excellent service by Andres for sales and Manny for assistance in getting o know vehicle. Would reccomend LADT MB to friends and family members. Thanks. More