Mercedes-Benz of Los Angeles

Great service Very helpful, and very informative. Located all the problems swiftly and got the car ready and done same day. supplied a ride to my work in DTLA and Very helpful, and very informative. Located all the problems swiftly and got the car ready and done same day. supplied a ride to my work in DTLA and picked me up on time. More

My Baby Benz is back on the road! My 2005 c230k was in need of the driver side air bag replacement. I was so concern that i stop driving my c class and it sat in the garage for months. My 2005 c230k was in need of the driver side air bag replacement. I was so concern that i stop driving my c class and it sat in the garage for months. I reached out to my local Mercedes dealership (DTLA) from there I met Mr. Dorsey. Not only was the airbag replaced a multi-point inspection was preform and an Action plan was created with a detailed list of recommendation and concerns. Thank you DTLA till next time. Ronald Flores More

fast service and done right fast service very great place to come to honest and reliable. they are always very helpful and explain the repairs in details thank you for good custo fast service very great place to come to honest and reliable. they are always very helpful and explain the repairs in details thank you for good customer service More

Service review. Mr Ivan Velasco was really helpful and I’m grateful he took care of me because the first two persons (at mercedes dealership) I talked to regarding th Mr Ivan Velasco was really helpful and I’m grateful he took care of me because the first two persons (at mercedes dealership) I talked to regarding the issue with my car, were rude and agressive. I dont think they provided me with the Mercedes costumer service High standards, they shoukd have. But Mr Velasca came to the rescue and was able to resolve the issue with great professionalism. More

Relaxed and allows you to decide what you want your own pace Very accomodating and knowledgeable sales team. Finance were fast, professional and on point. Very competitive car prices in comparison to market, Very accomodating and knowledgeable sales team. Finance were fast, professional and on point. Very competitive car prices in comparison to market, it isn't obvious at first glance but many cars are really well equipped with luxury features beyond the normal Mercedes options. Examples are keyless go, appearance package, active safety system, panorama sunroof, ventilated massage seats, the list goes on. Clean, stylish and convenient location, easy to get to, easy to park. Respectful staff, nobody tried to push me towards anything I didn't want. This made for a very comfortable and positive experience that makes me happy to come back again. More

Excellent, Exceptional, Great I have always received excellent service on every visit. The waiting area is comfortable and the snacks are great. Barry, my service advisor is the ul I have always received excellent service on every visit. The waiting area is comfortable and the snacks are great. Barry, my service advisor is the ultimate professional, knowledgeable, and accommodating. More

Great every step of the way My service representative Barry Murphy, kept me informed throughout. Could not have asked for more. The car was returned ahead of schedule, washed a My service representative Barry Murphy, kept me informed throughout. Could not have asked for more. The car was returned ahead of schedule, washed and serviced. More

excellent service Dealer was great at servicing and provided the perfect information. He was very friendly and prompt about the time. He answered all the questions I Dealer was great at servicing and provided the perfect information. He was very friendly and prompt about the time. He answered all the questions I asked. More

The best We live in Bakersfield, we purchase 3 vehicles from downtown LA Mercedes .. we always go there we feel everyone is very profesional .. they value us We live in Bakersfield, we purchase 3 vehicles from downtown LA Mercedes .. we always go there we feel everyone is very profesional .. they value us as costumers .. Tino from service always goes above your expectation.. More

Good Job Very proficient. Reliable clean easy to deal with need a few more perks for customers when waiting donuts etc.I have a great relationship with s Very proficient. Reliable clean easy to deal with need a few more perks for customers when waiting donuts etc.I have a great relationship with sales very helpful. More