Mercedes-Benz of Los Angeles

Excellent My experience at Downtown LA Mercedes has always been great. The staff all around is very courteous and very helpful at all times. I would always com My experience at Downtown LA Mercedes has always been great. The staff all around is very courteous and very helpful at all times. I would always come back here. More

Great and verry friendly consultation by Ata Ata Eskandani is probably the best sales consultat for cars that I ever encountert. He has a huge knowlege about cars, he is verry passionate and noth Ata Eskandani is probably the best sales consultat for cars that I ever encountert. He has a huge knowlege about cars, he is verry passionate and nothing was inpossible, he gave us a really nice experience and a really nice price. Great service! thank you More

Excelent sales personnel My sales person, Raymond Orosa, did an excellent job. we finalized our purchase in about 2 hours. Also Finance and Car Delivery was very good. My sales person, Raymond Orosa, did an excellent job. we finalized our purchase in about 2 hours. Also Finance and Car Delivery was very good. More

Easy and Straightforward They made the car buying experience a breeze. I can't believe I just said that because normally it is such a nightmare. Thank you for making the pro They made the car buying experience a breeze. I can't believe I just said that because normally it is such a nightmare. Thank you for making the process easy and straightforward without any games. More

Great Car Buying Experience My sales person, Ata Eskandani was great! He gave me very professional service and spent time going over all my questions. Ata showed me all of the My sales person, Ata Eskandani was great! He gave me very professional service and spent time going over all my questions. Ata showed me all of the cars with my requested options and made my car buying experience seamless. I had an appointment with Raymond and George, but they were not available. Raymond arranged for Ata to take care of me. That was a stroke of luck for me. Ata is a great sales associate! He followed up with me after the sale to make sure I was happy and offered to make himself available to answer any questions related to my new car. Very happy I selected Downtown LA Motors - they make you feel like a star! More

Excellence and attention to all details The practice of professional service using documented records to assist in maintaining Mercedes Benz automobiles generates excellence. Top that off wi The practice of professional service using documented records to assist in maintaining Mercedes Benz automobiles generates excellence. Top that off with cheerful knowledgeable personnel delivers a well rounded service product. More

Just fine inspite of poor communications. Everything is just fine except I was not notified the status of my car until very late. I requested the info early in the afternoon so that I can pla Everything is just fine except I was not notified the status of my car until very late. I requested the info early in the afternoon so that I can plan accordingly, but I have to make a half dozen phone calls. I finally got the info very late and found that my car is not ready that day. I ruined all day for waiting to find out the status so that I can plan accordingly. I know he is busy but I am also busy. More

Efficiency and friendliness My usual service representative is the outstanding Frank Phillips. Since he was on vacation, I tried my luck with Barry Murphy. Barry did not disappoi My usual service representative is the outstanding Frank Phillips. Since he was on vacation, I tried my luck with Barry Murphy. Barry did not disappoint. He was pleasant, and particularly good at explaining how my service would be handled. I left feeling that no matter who assisted me, I was going to be satisfied and appreciative the service. More

Purchasing two vehicles We purchased a C350e and will be purchasing a GLC 350e in early June. Derek Kim and Joy were very helpful in making this purchase pleasant. We are m We purchased a C350e and will be purchasing a GLC 350e in early June. Derek Kim and Joy were very helpful in making this purchase pleasant. We are moving to LA from Hong Kong and needed to get the first vehicle purchased quickly. We managed to get the purchase done quickly and at a very good price. That is why we will be back for the second vehicle. More

Everything turned out great and professional Thanks for making this experience great joy was very good and did everythinh possible to make me happy in this experiance ,anz was also great Thanks for making this experience great joy was very good and did everythinh possible to make me happy in this experiance ,anz was also great More