Mercedes-Benz of Los Angeles

2018 c43amg This is the second car I have bought from BIll Woodman. He is a pleasure to work with and really knows the different models inside and out. He got me This is the second car I have bought from BIll Woodman. He is a pleasure to work with and really knows the different models inside and out. He got me in and out of the dealership in record breaking time. I continue to recommend him to my friends. More

service prompt, courteous, professional service from at least 5 people that I interacted with. The level of service at this dealership has been elevated and I prompt, courteous, professional service from at least 5 people that I interacted with. The level of service at this dealership has been elevated and I appreciate it very much More

It went amazing. Dee hooked me up with a nice deal! The service was amazing. Negotiating something reasonable was simple. Didn’t spend so much hours finding and financing my car it was an easy pick an The service was amazing. Negotiating something reasonable was simple. Didn’t spend so much hours finding and financing my car it was an easy pick and drive off process. Definitely would recommend this dealership to friends and family More

Great people, great customer service I have been to so many dealerships and bought many cars. These guys here have good follow up and very decent people to even talk to. In other dealer I have been to so many dealerships and bought many cars. These guys here have good follow up and very decent people to even talk to. In other dealerships the sales guys are rude and arrogant. Mr. Franklin Abedin is such a simple, decent and courteous gentleman. He showed us our car and to finalize our deal put us on to Mr. Raj Sood (another great person). Even when you leave the dealership, you dont feel insulted or obligated for not making the deal the same day. Their follow-up is great as well. FYI - Worst dealerships NOT to visit are Keyes and Beverly Hills!! More

Impressive Let's see - I was taken care of as soon as I drove in. Service Writer immediately detailed the issue. Escorted to the lounge and told ETA was 45 mi Let's see - I was taken care of as soon as I drove in. Service Writer immediately detailed the issue. Escorted to the lounge and told ETA was 45 minutes. While waiting, wandered around and every staff member I passed greeted me with a sincere smile. 45 minutes later, signing off on the paper work and driving away in a just washed vehicle. What more can you ask? More

A great, thorough experience that ended up in a purchase. Art in sales gave me a comprehensive and detailed expectation on the nuances and features my car had. He followed up and answered questions with aplom Art in sales gave me a comprehensive and detailed expectation on the nuances and features my car had. He followed up and answered questions with aplomb. More

Great experience We worked with Javier Lopez in the internet department through Costco. He was super diligent, knowledgeable about the product line and very genuine i We worked with Javier Lopez in the internet department through Costco. He was super diligent, knowledgeable about the product line and very genuine in his approach with us finding the right vehicle. More

great experience Frank was easy to work with and made my experience a breeze. I was in and out under estimated time. Waiting area was stoked with water and popcorn, m Frank was easy to work with and made my experience a breeze. I was in and out under estimated time. Waiting area was stoked with water and popcorn, makes waiting easy. More

Best service ever. Very impressive service departmet. Streamlined and spotless. The service from the beggining to the end was by far the best service experience I’ve eve Very impressive service departmet. Streamlined and spotless. The service from the beggining to the end was by far the best service experience I’ve ever had. Not trying to sound arrogant but I own a BMW and a Mercedes. So it says a lot. I am not from L.A. My home dealership told me the service would take all day. I called at 3:00 pm with a standard “B” service I was due for,expecting to have to leave it overnight. I was told they close at 7:00pm. I was told if I got it there by 4:00, it would be ready by 7:00 pm. And i didn’t have to wait. The dealership took care of my Uber back to my condo and they scheduled one to bring me back to the dealership. You can’t beat that. The car was not only serviced but washed also. My advisor made me feel very welcome and comfortable for never having been to that dealership. I without a doubt would trust my vehicle to them anytime. TRUST that’s something you can’t put a price tag on. My advisor Stephen Shield was the best. He went above and beyond and.took.care of two.recalls that were on the vehicle. I dont know of anyone who enjoys taking their.car in for service. But he definitely made this.service enjoyable. Thank you. More

Great service and customer service Frank Phillips is great for advices! Very courteous stuff level people as well. Service performed timely. Easiness or scheduling was amazing. Would hi Frank Phillips is great for advices! Very courteous stuff level people as well. Service performed timely. Easiness or scheduling was amazing. Would highly recommend the center for sales and sr. More