Mercedes-Benz of Los Angeles

Service appt Tino is the best. Honest and Trustworthy and helpful! It would be nice if they completely washed my car 100% each time. that would be my only compl Tino is the best. Honest and Trustworthy and helpful! It would be nice if they completely washed my car 100% each time. that would be my only complaint More

service The service was taken care of in a friendly and professional manner. Thank you Berry Murphy Please I will not answer these reviews any more if you The service was taken care of in a friendly and professional manner. Thank you Berry Murphy Please I will not answer these reviews any more if you ask the amounts of words I have to use ! Thank you , Norbert Alberts More

Mercedes Benz Purchased Purchased a 2018 MB GLC 300. When we arrived at the dealership the paper work is all ready to sign. There were very welcoming. Nice to do business wit Purchased a 2018 MB GLC 300. When we arrived at the dealership the paper work is all ready to sign. There were very welcoming. Nice to do business with. Will highly recommend to family and friends. More

Tires replacement The serives experience is very good and the manager taught me a lot about cars. I will chose downtown Mercedes Benz to buy any cars or do services in The serives experience is very good and the manager taught me a lot about cars. I will chose downtown Mercedes Benz to buy any cars or do services in the future. More

the best I would like to Thank Mr Ayman Zahram for helping us pick the right car Mr Ayman went beyond and We appreciates Mr Zahram and will we contunue buyi I would like to Thank Mr Ayman Zahram for helping us pick the right car Mr Ayman went beyond and We appreciates Mr Zahram and will we contunue buying car with Mr Ayman Thank you! More

Professional and First Class Barry has been my service manager since 2010 and he understands that I need to get in and out quickly and if there is a problem, he has the solution. Barry has been my service manager since 2010 and he understands that I need to get in and out quickly and if there is a problem, he has the solution. More

Excellent.!! Gustavo, was awesome at his job, would go back just because of his expectional customer service. He has the people skills alot of Mercedes Benz Dealer Gustavo, was awesome at his job, would go back just because of his expectional customer service. He has the people skills alot of Mercedes Benz Dealerships lack. More

Service dept is awesome Service department is great. Getting my car in and out is made simple by Erik Dorsey. Would recommend him to all , he is by far the best service advis Service department is great. Getting my car in and out is made simple by Erik Dorsey. Would recommend him to all , he is by far the best service advisor I’ve had. More

5-STARS for DTLA MERCEDES-BENZ SERVICE Owning a car is easy, but maintenance and service is the key. We have tried many MB Services throughout Southern California and now we have been comi Owning a car is easy, but maintenance and service is the key. We have tried many MB Services throughout Southern California and now we have been coming to DTLA for the past several years. We are very happy and satisfied with the assistance from TINO EYVAZIAN. He is professional, courteous, and reliable. Whenever we are in to service our cars, TINO is ready with the maintenance record and thoroughly goes through what needs to be done and what doesn't. He gives us the feeling like it's HIS car that is being serviced. TINO sees to it that disruption to our lives are minimal, for extended time service a car is provided to use and for a short service he provides UBER service. We will continue to drive farther for this excellent service! More

Great experience with Jerry! We live in Orange County and happened to be in LA for the day when we noticed our tires had to be replaced. We called MB Roadside Assistance, and the We live in Orange County and happened to be in LA for the day when we noticed our tires had to be replaced. We called MB Roadside Assistance, and they were able to locate the specific tires we needed at DTLA about 4 miles away from us. MBRA called DTLA and put the tires on hold for us until our vehicle could arrive. We finally arrived around 4:45pm, but Jerry promptly greeted us and assured us he would take care of us before closing. Robert (the DTLA tire guy) had also been notified by MBRA and had held the tires aside for us. Even though it was almost closing time, Jerry did a great job of handling all the paperwork and coordinating all the resources needed to get our tires replaced and car aligned before closing. Jerry, Robert, and MBRA all went above and beyond to create a truly exceptional experience! Highly recommend! More