Mercedes-Benz of Los Angeles

Easy and Professional Hassle free and friendly staff. Javier and Derek made extra effort to be effective communicators and emphasized the easiness of the leasing process. Hassle free and friendly staff. Javier and Derek made extra effort to be effective communicators and emphasized the easiness of the leasing process. My contract was tailor made to my specifications. Very happy with the experience. More

A service performed by and A quality Mercedes Service Dealer I had fast, efficient and courteous Mercedes "A" service performed while I waited at the appointment time that I requested with no problem and profess I had fast, efficient and courteous Mercedes "A" service performed while I waited at the appointment time that I requested with no problem and professional care that answered all my questions and gave me a discount on the service that I didn't know I was qualified to receive. I couldn't be happier with the treatment I received and the quality of careful mechanical expertise they provide in caring for my 2016 E 350 sedan. More

Amazing Juan was amazing. He really went over the top to make sure I was satisfied. I would recommend him to anyone. Thank you Juan for your help Juan was amazing. He really went over the top to make sure I was satisfied. I would recommend him to anyone. Thank you Juan for your help More

Good service I took my vehicle in for a routine service and was pleased with the experience (except for the stale fruit in the waiting area). Erick, my service adv I took my vehicle in for a routine service and was pleased with the experience (except for the stale fruit in the waiting area). Erick, my service advisor, was his usual professional, courteous and knowledgeable self. He got me in and out of the facility in less than two hours. More

My experience with DTLA Service Department was excellent. I have been a customer with DTLA Service Department since 1989 and it has always been GREAT. Tino is the Best, he the best customer service rep I ha I have been a customer with DTLA Service Department since 1989 and it has always been GREAT. Tino is the Best, he the best customer service rep I have ever met. Thank you. More

Distraught totaled auto accident, redeemed with CPO purchase I was reeling for everything you go through from an auto accident that leaves your beautiful E350 totaled. Good news, everyone walked away. Now, the I was reeling for everything you go through from an auto accident that leaves your beautiful E350 totaled. Good news, everyone walked away. Now, the effort to replace, was satisfied at DTLA Motors. Being a discerning shopper, I attempted to educate myself about options, cost, interest rates. From the first contact with Grace, was awesome, informative and helpful. Then onto Terry and Omar. I was happy to receive a better price and interest then anticipated. From Finance with Ola through to technical training from Manuel. I look forward to continuing this relationship throughout ownership. Thank you Omar, you were great and I appreciate you making my Certified Pre-Owned purchase a success. More

Great My B Service was completed in a professional and in a timely matter. When I picked up my car it was washed and ready to go. My B Service was completed in a professional and in a timely matter. When I picked up my car it was washed and ready to go. More

First Class Service Erik was my new advisor following the untimely death of Young Kim. Erik is a consummate professional. Very knowledgeable and detail oriented. He m Erik was my new advisor following the untimely death of Young Kim. Erik is a consummate professional. Very knowledgeable and detail oriented. He made service recommendations that were needed and not frivolous. I will be a return customer. More

quick and efficient service while i waited. i was able to have my vehicle service quickly and efficiently. my advisor Jerry is always making sure i get the most recommended service needed. i was able to have my vehicle service quickly and efficiently. my advisor Jerry is always making sure i get the most recommended service needed. More

Best service I’ve had compared to any dealership in LA I came here because it was close to me, and I don’t live near downtown. I went to service and Jerry took care of everything and I have no stress or wo I came here because it was close to me, and I don’t live near downtown. I went to service and Jerry took care of everything and I have no stress or worries. I’ve been to every dealership in the near by Los Angeles region and none of them compare to how Jerry at downtown LA motors Mercedes took care of me. More