Mercedes-Benz of Los Angeles

THE EXPRESS SERVICE WAS DONE EXPEDICIOUSLY YOUR SERVICE ADVISOR IS FRIENDLY AND KNOWLEDGEABLE. IT WAS A PLEASURE TO BE ATTENDED BY MR IVAN VELASCO HE REALLY SEEMS TO CARE IN SATISFYING A CUST YOUR SERVICE ADVISOR IS FRIENDLY AND KNOWLEDGEABLE. IT WAS A PLEASURE TO BE ATTENDED BY MR IVAN VELASCO HE REALLY SEEMS TO CARE IN SATISFYING A CUSTOMER More

great service Frank was great to work with and he explained the work that was being done on my car in advance. He also talked to me about my options so that I could Frank was great to work with and he explained the work that was being done on my car in advance. He also talked to me about my options so that I could make a decision having all the information. More

best service ever...been a client since 2001 speedy , efficient, personable, friendly..... everything was explained and shuttle service best of very convenient.... future service also explained speedy , efficient, personable, friendly..... everything was explained and shuttle service best of very convenient.... future service also explained clearly ..... eric Dorsey treated me fairly and frank making sure I understood the service...... More

Recall The scheduling of the appointment was easy to accomplish. The recall work was accomplished efficiently and courteously. The attention to detail and The scheduling of the appointment was easy to accomplish. The recall work was accomplished efficiently and courteously. The attention to detail and the use of technology to keep me informed of the work's progress was greatly appreciated. Another excellent service experience with your dealership. More

Friendly and fast service iui We had purchased a preowned vehicle on Monday and discovered that the rear hatch would not open or close properly, so we returned to the service depar We had purchased a preowned vehicle on Monday and discovered that the rear hatch would not open or close properly, so we returned to the service department on Friday and was met with a feeling of professionalism. The issue was resolved in a couple of hours and they even checked the pressure in the tires as well as an overall inspection of the vehicle. Before they returned the car they even washed it awesome experience! More

One of the Best! From beginning to end, my entire buying experience was exceptional. I feel that I am with a dealership that is comprehensive both and sales and any f From beginning to end, my entire buying experience was exceptional. I feel that I am with a dealership that is comprehensive both and sales and any future service needs. Thank you again for a great experience! More

Jerry made everything work and having the car repaired was o I was at B.H. Mercedes. The work that should have been done wasn't or, if done, shoddy. Jerry saw to it that the car was repaired correctly even if I was at B.H. Mercedes. The work that should have been done wasn't or, if done, shoddy. Jerry saw to it that the car was repaired correctly even if it took extra time. He further made sure the extra time had minimal impact on our lives. More

Excellent and prompt service Always a pleasure to bring my car here for service. The quality and guarantee gives me peace of mind and I’m always grateful for this. Always a pleasure to bring my car here for service. The quality and guarantee gives me peace of mind and I’m always grateful for this. More

Best car buying experience ever!! I had the best experience. I was treated respectfully and Raymond Orosa who sold me the car was so courteous and professional, he was very knowledgeab I had the best experience. I was treated respectfully and Raymond Orosa who sold me the car was so courteous and professional, he was very knowledgeable about the cars and took his time with me. He did not pressure me like most of the other places I’ve been. I absolutely LOVE my new car, and will go back to Raymond when my lease ends. Thank you so much!! More

2018 Mercedes E300 Lease Friendly and customer caring service which salesperson went out to way to find the car that I want. Sales Manager also made sure that I was happy. Friendly and customer caring service which salesperson went out to way to find the car that I want. Sales Manager also made sure that I was happy. More