Mercedes-Benz of Los Angeles
Los Angeles, CA
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Awesome experience I can’t recommend Downtown LA Motors Mercedes Benz enough. Our experience purchasing our new GLE350 was smooth and easy. Many thanks to Tim and Jaz an I can’t recommend Downtown LA Motors Mercedes Benz enough. Our experience purchasing our new GLE350 was smooth and easy. Many thanks to Tim and Jaz and Javier. More
Very good staff and service Sales rep is very professional and knowledge about different car models and processes. Finance manager is very courteous and patient while I got stuc Sales rep is very professional and knowledge about different car models and processes. Finance manager is very courteous and patient while I got stucked in payments. Very good experience. More
Scheduled Maintenance Service Courteous and professional attitude for the customers. Liked the dealer’s coupon was already applied prior to the request. Barry Murphy is a great ser Courteous and professional attitude for the customers. Liked the dealer’s coupon was already applied prior to the request. Barry Murphy is a great service manager. Thank you. More
Always a great experience The service department is always helpful. They get me in and out quickly and easily. Mr. Dorsey is especially helpful whenever I need service. I have The service department is always helpful. They get me in and out quickly and easily. Mr. Dorsey is especially helpful whenever I need service. I have gotten my last 2 cats here because of the people and service. More
Sales manager Tony Is the most professional manger Easy to deal with Finance person Not a great one Thank you Tony and Andres Andres is a very good sales pers Tony Is the most professional manger Easy to deal with Finance person Not a great one Thank you Tony and Andres Andres is a very good sales person More
Gus is amazing Friendly, fast and extremely knowledgeable! I’m even bringing my other Mercedes here for service next week with Gus, my service advisor! As long as he Friendly, fast and extremely knowledgeable! I’m even bringing my other Mercedes here for service next week with Gus, my service advisor! As long as he is at your dealership I’ll keep bringing my cars in for service. More
Service Excellence Eric Dorsey is the only reason I bring MB’s to DTLA motors. Period!! He keeps you abreast of the progress, what they are testing for and when I can ex Eric Dorsey is the only reason I bring MB’s to DTLA motors. Period!! He keeps you abreast of the progress, what they are testing for and when I can expect to pick up my car. There has not been a time where I couldn’t get in touch with him to check the status of my cars and the update text stating the progress of my cars are awesome! I had some issues in the pass with DTLA and considered taking my cars somewhere else. As long as Eric is there, I am there. More
Excellent Service DTLA has serviced my car since I purchased it ten years ago. Frank Phillips is the best Service Advisor, he is friendly, informative and he explains w DTLA has serviced my car since I purchased it ten years ago. Frank Phillips is the best Service Advisor, he is friendly, informative and he explains why recommended service is needed. More
Service Review Curteous efficient and expeditious. I would certainly recommend the work of this service center and dealership. I will continue to bring my business h Curteous efficient and expeditious. I would certainly recommend the work of this service center and dealership. I will continue to bring my business here indefinitely. More
Tino takes care of me! Besides loving my E350, part of the joy of ownership is how well I am treated and the knowledge my car will be beautifully maintained with Tino on my Besides loving my E350, part of the joy of ownership is how well I am treated and the knowledge my car will be beautifully maintained with Tino on my team!!! More