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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.7
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

August 15, 2018

Awesome experience I can’t recommend Downtown LA Motors Mercedes Benz enough. Our experience purchasing our new GLE350 was smooth and easy. Many thanks to Tim and Jaz an More

by Susantb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Bernardino , Jaz Ji, Tim Muzyka, Craig Settles
August 14, 2018

Very good staff and service Sales rep is very professional and knowledge about different car models and processes. Finance manager is very courteous and patient while I got stuc More

by Zeyun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavio Inofuentes, Craig Settles
August 12, 2018

Scheduled Maintenance Service Courteous and professional attitude for the customers. Liked the dealer’s coupon was already applied prior to the request. Barry Murphy is a great ser More

by Madison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
August 11, 2018

Always a great experience The service department is always helpful. They get me in and out quickly and easily. Mr. Dorsey is especially helpful whenever I need service. I have More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dorsey, Craig Settles, Rajesh Sood
August 10, 2018

Sales manager Tony Is the most professional manger Easy to deal with Finance person Not a great one Thank you Tony and Andres Andres is a very good sales pers More

by Fawal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Settles
August 10, 2018

Gus is amazing Friendly, fast and extremely knowledgeable! I’m even bringing my other Mercedes here for service next week with Gus, my service advisor! As long as he More

by MBZmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Navarro
August 10, 2018

Service Excellence Eric Dorsey is the only reason I bring MB’s to DTLA motors. Period!! He keeps you abreast of the progress, what they are testing for and when I can ex More

by S550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dorsey
August 09, 2018

Excellent Service DTLA has serviced my car since I purchased it ten years ago. Frank Phillips is the best Service Advisor, he is friendly, informative and he explains w More

by benz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
August 07, 2018

Service Review Curteous efficient and expeditious. I would certainly recommend the work of this service center and dealership. I will continue to bring my business h More

by lfc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Gree , Barry Murphy, Frank Phillips
August 07, 2018

Tino takes care of me! Besides loving my E350, part of the joy of ownership is how well I am treated and the knowledge my car will be beautifully maintained with Tino on my More

by Zoom zoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian, Barry Murphy
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