Mercedes-Benz of Los Angeles

Victor was great 1st time in to DTLA and Victor took great care of me Great clean environment Look forward to possibly having my service in Downtown Mercedes 1st time in to DTLA and Victor took great care of me Great clean environment Look forward to possibly having my service in Downtown Mercedes More

Tino was very helpful. The place is clean and well run. The service coordinators are all very helpful. Ivan is the best, and Tino is second. Sergio of the internet sale depa The place is clean and well run. The service coordinators are all very helpful. Ivan is the best, and Tino is second. Sergio of the internet sale department is excellent! More

A3 service My service writter was Fantastic. My services did not take long. But the porter forgot to bring my car down after my service was done. Waited about 4 My service writter was Fantastic. My services did not take long. But the porter forgot to bring my car down after my service was done. Waited about 45min. Until i asked where was my car. But everything else was great. Love the popcorn😄? More

Great experience Omar, Gary and Frank are the best. Friendly, professional and efficient. We are repeat clients and will continue to come back. Why go anywhere else? Omar, Gary and Frank are the best. Friendly, professional and efficient. We are repeat clients and will continue to come back. Why go anywhere else? More

Barry and the Service Dept are top notch! Barry takes the stress and thinking out of getting your Mercedes serviced. A true professional - you can tell he isn’t just there for the paycheck; it Barry takes the stress and thinking out of getting your Mercedes serviced. A true professional - you can tell he isn’t just there for the paycheck; it’s very clear that he cares about you, your service needs, and ensuring that what needs to get done is completed in a timely fashion and in keeping with what he predicted. (That’s why I ask for him every time I take my car in.) As for the dealership itself, it seems to be about as smoothly run and professionally operated as you can get in the car business. They obviously do their best to cater to their customers and everyone on hand reflects well upon the establishment. I wouldn’t go anywhere else! More

In and Out On Time I am a regular customer at Downtown LA Motors because the employees are professional, pleasant and competent. My Service Adviser Frank Phillips proba I am a regular customer at Downtown LA Motors because the employees are professional, pleasant and competent. My Service Adviser Frank Phillips probably knows my car as well as I do. I lounge is relaxing and the environment is friendly. My car is important to me and also to the folks that work on it. Customer like to feel that they are appreciated and I know that I am at this dealership. More

very a to b no pressure pleasant experience wonderful experience Rebecca Webb was excellent. friendly very well versed on the details regarding the product car swift service and enjoyable experi wonderful experience Rebecca Webb was excellent. friendly very well versed on the details regarding the product car swift service and enjoyable experience I would highly recommend to others to go to your buisiness More

Excellent in service at DTLA MB Jerry Dilanchiyan was terrific. Polite and professional to a fault, he explained the entire service process. I couldn't be happier with the service Jerry Dilanchiyan was terrific. Polite and professional to a fault, he explained the entire service process. I couldn't be happier with the service experience. More

Buying experience at its best See above, Mr. Sood represents MB and he does an incredible job. The professionalism mixed with humanity and understanding of real life makes Soodsb e See above, Mr. Sood represents MB and he does an incredible job. The professionalism mixed with humanity and understanding of real life makes Soodsb exceptional individual. More

Great experience This is the 3rd lease of an E class from DTLA Mercedes and 2nd with Nick Veladat. I've had a great experience every time. This is the 3rd lease of an E class from DTLA Mercedes and 2nd with Nick Veladat. I've had a great experience every time. More