Mercedes-Benz of Los Angeles

Frank is the best, he gets the work done and keeps us informed of the progress informed of the progress More

DTLA Mercedes team is always there when I need them to answer questions or provide assistance/service. Recently my battery died and I was provided multiple options for assistance after hours. The batter answer questions or provide assistance/service. Recently my battery died and I was provided multiple options for assistance after hours. The battery was replaced and the mobile technician, Oscar Hernandez, was efficient and professional. My service advisor, Juan Kim, was attentive and helpful as always. I highly recommend this dealership and will continue to use them for all of my car needs. More

Excellent service and customer service. I trust the service provided and especially Barry Murphy who always assists me with my car. He is knowledgeable and provides the guidance I need to I trust the service provided and especially Barry Murphy who always assists me with my car. He is knowledgeable and provides the guidance I need to keep the car in the best condition. The downtown service/dealership make it very accommodating to wait for your care. More

Excellent service. Very efficient and professional. Frank Phillips is very knowledgeable and thorough when explaining what my car needs and what the service consist of Very efficient and professional. Frank Phillips is very knowledgeable and thorough when explaining what my car needs and what the service consist of. More

I had the pleasure of having Mr. Kosta as my service advisor. He was extremely attentive and helpful throughout my time there. I greatly appreciated all the help and overall wonderfu Kosta as my service advisor. He was extremely attentive and helpful throughout my time there. I greatly appreciated all the help and overall wonderful experience. I will definitely be sticking to this dealership for my future car services. Thank you kindly. More

Erik always takes great care of me and my car. He’s the best! Been with him for years. He’s the best! Been with him for years. More

Professional, Excellent customer service, very efficient. Salesman, Brian Rommero was very knowledgeable, polite, patient and helpful. The finance manager, Amir Nahar was efficient, knowledgeable, and thor Salesman, Brian Rommero was very knowledgeable, polite, patient and helpful. The finance manager, Amir Nahar was efficient, knowledgeable, and thorough. Good experience through out the process from going from a lease to a buy. More

Jaz provide me excellent professional service on helping me purchase my brand new 2022 AMG 63 4X4. The transaction of trading in my 2020 AMG 63 and him getting me right into a a very hard and rare 4x4 was me purchase my brand new 2022 AMG 63 4X4. The transaction of trading in my 2020 AMG 63 and him getting me right into a a very hard and rare 4x4 was awesome. I am repeat customer of many previous purchases to this dealership and previous customer of Jaz and will continue to support him in the future. More

The salesperson was very responsive and worked hard to sell me a product that I was happy with. The financing was easy and it took a minimum amount of time. sell me a product that I was happy with. The financing was easy and it took a minimum amount of time. More

Service rep Frank could not have been more helpful. A thoroughly positive experience for me A thoroughly positive experience for me More