Mercedes-Benz of Long Beach - Service Center

Awesome Service!! Selene always is great to me and continues to be an outstanding service rep for MB LB! Easy to work with and always goes the extra mile to make sure Selene always is great to me and continues to be an outstanding service rep for MB LB! Easy to work with and always goes the extra mile to make sure everything is great!!! More

Excellent Service The Service Advisor Scott Krause was very helpful and kept me informed in a timely manner as to all work that I needed to have done. The Service Advisor Scott Krause was very helpful and kept me informed in a timely manner as to all work that I needed to have done. More

Service Excellent service by Nick and would recommend him in the future. I appreciate everything that was done to fix my car. Yes, I am happy. Excellent service by Nick and would recommend him in the future. I appreciate everything that was done to fix my car. Yes, I am happy. More

Clean and neat location near Long beach.Excellent Clean and neat location near Long beach. Excellent customer service! Service will taken care in half day. Very satisfied with service rep Colby Shaff Clean and neat location near Long beach. Excellent customer service! Service will taken care in half day. Very satisfied with service rep Colby Shaffer. Thank you More

Quality Service Always I have owned Mercedes Benz automobiles since 1985. It's a quality product, and I like the service department's high standards in maintaining my car. I have owned Mercedes Benz automobiles since 1985. It's a quality product, and I like the service department's high standards in maintaining my car. It doesn't need routine service too often, but when it does, I don't dread taking it into the service department. My service advisor Nick Ortiz is knowledgeable, efficient, and always so friendly and accommodating. He keeps me informed throughout the day of my car's progress and explains exactly what needs to be done and why. He's a wonderful asset to your service staff. More

Fast, efficient, fair I came to your dealership after a bad experience with the dealership where I purchased our car. Nick was great. I'm nervous about people who want to I came to your dealership after a bad experience with the dealership where I purchased our car. Nick was great. I'm nervous about people who want to fix marginal items without discussing them with the client. Nick pointed out several areas which we will watch. This type honest insures we will be back for future service. More

Servicde Excellent customer service. Very professional and friendly. Quick turn around service. Colby is always on top of things. Colby is very friendly and he Excellent customer service. Very professional and friendly. Quick turn around service. Colby is always on top of things. Colby is very friendly and helpful. Thank yiu. More

Service Christian M. is always very helpful, knowledgeable, and attentive. I appreciate his customer service skills and attention to detail. Christian is alwa Christian M. is always very helpful, knowledgeable, and attentive. I appreciate his customer service skills and attention to detail. Christian is always friendly and puts the customer first. More

Auxiliary Battery Malfunction Scott Krause was my service advisor and he was most helpful. He was patient with my explanation of the problem and the procedure to check it. He was Scott Krause was my service advisor and he was most helpful. He was patient with my explanation of the problem and the procedure to check it. He was straight forward about the fact that there were no loaners and gave me options to either get home or wait. He came to see me in the waiting area several times to update me on progress. It turned out that the car was ready in less time than I expected. More

Great service! Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would no Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would not ever take my car anywhere else. More