Mercedes-Benz of Long Beach - Service Center

Service I will say this the person that was helping me with getting me loaner was awesome. Just the timing with getting the car out was a problem do to cars t I will say this the person that was helping me with getting me loaner was awesome. Just the timing with getting the car out was a problem do to cars that where getting serviced was blocking the loaner cars so getting in and out was fun at all. Other than that service was good. More

super easy Nick does a great job of getting me in and out!! He makes car service/repair a super simple process. I would highly recommend him and this dealership. Nick does a great job of getting me in and out!! He makes car service/repair a super simple process. I would highly recommend him and this dealership. More

Service team is always outstanding Service writers, Christian and Selene are always outstanding as is Daisy at the loaner desk. Always getting the work done on time and with quality re Service writers, Christian and Selene are always outstanding as is Daisy at the loaner desk. Always getting the work done on time and with quality results More

My service agent did a great job Corey was outstanding very friendly. Keep me updated on the process and called me when my car was ready. Very good employee you have there. Corey was outstanding very friendly. Keep me updated on the process and called me when my car was ready. Very good employee you have there. More

Excellent service and follow up. I look forward to having a great working relationship. The car operation has been outstanding. Corey Butler provided excellent support and service. having a great working relationship. The car operation has been outstanding. Corey Butler provided excellent support and service. More

Very thorough and professional. I was given an appointment time and they were prepared for me. I was told what would be done and what time it would be finished. appointment time and they were prepared for me. I was told what would be done and what time it would be finished. More

I have purchased 2 cars from this dealership. I have always received excellent service from professional employees. Corey was my Service person this time. He took the time to explain everything and answ always received excellent service from professional employees. Corey was my Service person this time. He took the time to explain everything and answered all my questions. I was very happy with my visit. More

All Good Service was outstanding. Was not happy with the problems I am encountering on my vehicle. My perception is that MB is a better quality vehicle whi Service was outstanding. Was not happy with the problems I am encountering on my vehicle. My perception is that MB is a better quality vehicle which does not match my experience. For example, having to replace motor/transmission mounts with 50K miles on a 8 year old vehicle does not make sense to me. More

Nick always does a great job for us! I have confidence in the diagnosis he provides and his communication. I’ll be back for sure. in the diagnosis he provides and his communication. I’ll be back for sure. More

GREAT TIMELY SERVICE CUSTOMER SERVICE AND SUPPORT ARE GREAT TO DEAL WITH. OUR SPRINTER WAS SERVICED IN A TIMELY FASHION AS WELL AS ALL THE ISSUES TAKEN CARE OF THE FIRST T CUSTOMER SERVICE AND SUPPORT ARE GREAT TO DEAL WITH. OUR SPRINTER WAS SERVICED IN A TIMELY FASHION AS WELL AS ALL THE ISSUES TAKEN CARE OF THE FIRST TIME AROUND. More