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Mercedes-Benz of Long Beach - Service Center

Signal Hill, CA

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340 Reviews

340 Reviews of Mercedes-Benz of Long Beach - Service Center

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May 29, 2020

1st Time Service Transaction was very smooth. Staff very helpful which made the experience pleasant. Having a rental car available to us made it so convenient to run More

by kmbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toshi Sato
5.0
This rating includes all reviews, with more weight given to recent reviews.
RAYMOND YAMBAO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020

eXCELLENT SERVICE I WAS SCHEDULED FOR SATURDAY 1 PM AND AT 3.30 PM CAR WAS READY SAME DAY, I LOVE IT THANK YOU FOR YOUR SERVICE MB LONG BEACH, THANK YOU SELENE. More

by EDGAR N PALACIOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SELENE TORRES
March 17, 2020

My service manager, Colby, and technician, Danally, really exceeded my expectations. Both went above and beyond to ensure I had the best customer service/ car servicing I could get. Very grateful I was More

by Olivia.demarois
Recommend Dealer
Yes
Employees Worked With
COLBY SHAFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danally
March 13, 2020

Always a Great Experience Clear explanations, quick turnarounds, quality loaner cars. All of this order and efficiency among the chaos of the construction site orchestrated by More

by J. Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN MAGANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2020

Outstanding Service I can always expect excellent service at Mercedes-Benz of Long Beach. Honest assessment and courteous treatment is much appreciated. Colby Shaffer is More

by mwebster4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY SHAFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Post sale service Car was repaired quickly and the service was excellent. The car had a bad rattle and they repaired by replacing the dash cover. Colby was great to dea More

by RBATTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY SHAFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Great service They took very good care of my care and gave me a clean, nice rental to use. The concierge service worked well too. Thank you! More

by Lynne Hodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAYMOND YAMBAO
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2020

Had a 7.30 appointment. Everything went smoothly. Rented a loaner while my car was being serviced. Everyone very efficient and came away very satisfied. They finished my More

by robertlightnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
February 27, 2020

It was a pleasure working with Tony Calderon. I appreciate it when they tell you what services you should think about doing, but no pressure. More

by Sarge
Recommend Dealer
Yes
Employees Worked With
Tony Calderon
February 26, 2020

Nick was easy and pleasant to work with. The only glitch was I had to reach out to him to learn the status of my car several hours after I had left it. More

by ciaomorgan
Recommend Dealer
Yes
Employees Worked With
Nick Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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