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Mercedes-Benz of Long Beach - Service Center

Signal Hill, CA

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340 Reviews

340 Reviews of Mercedes-Benz of Long Beach - Service Center

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July 03, 2018

New tires Neede new tires for my 2013 e350 ... tires were ordered and once they arrived scheduled appointment and received a loaner car ... picked up my car tha More

by Cricket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond service
July 03, 2018

Great Service I highly recommend Rebecca and Mercedes Benz of Long Benz. I have buying cars and servicing cars there for over 10 years and have always been complet More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Alvarado(service rep)
July 03, 2018

Nice place, good people Good service, workers are knowledgeable , all the problem with car is almost fixed, one thing more the lights on my door handles is bright enough, if More

by Edsl550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Magana, Colby Shaffer
July 03, 2018

Great service Nick Ortiz took great care of us. Always a good experience at Long Beach Mercedes! The Service loaner was very convenient. Thank you very much! More

by LisaG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Ortiz
July 03, 2018

Caring representatives I brought my car in for service and the level of care from service representatives is outstanding! The communication was easy and the service was fast More

by Lindac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
July 02, 2018

No Complaints! From sales to service (including courtesy loan staff) MBLB is the best. Concerns are taken seriously. Repairs are handled with little down time and More

by Kari A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez and Rebecca in Service. Daisy in courtesy vehicles., Dez Desbiens
July 01, 2018

Service reps are very friendly, aggressive. , makes you feel comfortable in what they do. They explain very well what needs to be done and not done. More

by Farizabal11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
June 29, 2018

Excellent and efficient service. I had a recall service and everyone I cam did n contact with was professional, courteous and on time. My service person was except as my interaction w More

by Uclamike11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sweis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2018

Efficiently done Rebecca did a great job taking care of my needs. Service was done on time and it was very helpful to have a loaner car. More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
June 29, 2018

Long Beach Mercedes Dealer - Maintenance Visit - June 2018 I visited the dealership this week for three items of non routine maintenance and was pleased with the promoted service of the staff and especially of More

by johnnunn1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee - Outstanding Job!
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