Mercedes-Benz of Long Beach - Service Center

Always Professional and Courteous MBLB always makes me feel like a Valued Customer. I am always greeted promptly and professionally, and made to feel that my business really matters! I MBLB always makes me feel like a Valued Customer. I am always greeted promptly and professionally, and made to feel that my business really matters! I am Very Appreciative. More

First service experience Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I was there before I was helped. Once Nicholas Ortiz helped me everything was great. He was helpful and professional. A great guy who I want to thank for the great help. Car was ready when promised. More

Service Dept Debbie is our service advisor for our Forester motorhome. She was so professional and helpful in answering all our questions that were not done by the Debbie is our service advisor for our Forester motorhome. She was so professional and helpful in answering all our questions that were not done by the RV dealership. Have told everyone how great she is, so happy we found her. More

Service Dept My contact was Nick in service. He was extremely professional while also very personable. I bought my car in March from Fletcher Jones, primarily beca My contact was Nick in service. He was extremely professional while also very personable. I bought my car in March from Fletcher Jones, primarily because I wasn’t getting feedback from sales and there never seemed to be inventory of what I wanted. However, your facility is directly on my way to work and I always planned(hoped) to utilize your service. My experience with Nick confirmed for me that this will be my plan going forward. More

good service Good experience. Very accommodating. Took my car in even without an appointment. Could not get anybody to answer the phone early in the morning. O Good experience. Very accommodating. Took my car in even without an appointment. Could not get anybody to answer the phone early in the morning. OK once I took my car in. More

excellent service Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking for Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking forward to have nice deal when we buy another car. More

Great as usual. Raymond is the best! I have never had a bad experience with your dealership. Raymond Gambia has been my service advisor for many years and has been the main reason for my I have never had a bad experience with your dealership. Raymond Gambia has been my service advisor for many years and has been the main reason for my returning to your dealership for service. Keep up the good work! More

THE BEST OR NOTHING AT ALL Toshi-san and this crew epitomizes THE BEST OR NOTHING AT ALL. It makes servicing your car much less stressful when you arrive to smiling people wh Toshi-san and this crew epitomizes THE BEST OR NOTHING AT ALL. It makes servicing your car much less stressful when you arrive to smiling people who are genuinely interested in your needs and willing to help you have the best experience possible. More

Always friendly and helpful. I’ll be using the dealership for future service needs. Had a good experience with excellent customer service. My warranty repair was completed within I’ll be using the dealership for future service needs. Had a good experience with excellent customer service. My warranty repair was completed within a few hours. More

Service Very warm and pleasant service advisor , Mr Raymond... car service done at promised time.. courtesy drop off and pick up greatly appreciated.. great c Very warm and pleasant service advisor , Mr Raymond... car service done at promised time.. courtesy drop off and pick up greatly appreciated.. great customer service from service staff.. keep it up!👍 More