Mercedes-Benz of Long Beach

Amazing Dealership 5 STARS AND HIGHLY RECOMMENDED!!! I have been fortunate to have the Mercedes Benz Of Long Beach experience twice this year! Approximately 8 months ago 5 STARS AND HIGHLY RECOMMENDED!!! I have been fortunate to have the Mercedes Benz Of Long Beach experience twice this year! Approximately 8 months ago, I purchased my first Mercedes from Mr Toshi Sato and his lovely wife, Lisa. We were so impressed with the quality of business and care Mr Sato gave me, that, we came back to lease my wife a GLE 350. We have always been Tahoe customers, but since meeting Toshi and Mercedes of Long Beach, I will NEVER be without an automobile from Mercedes of Long Beach. With the impecable service that Toshi provided us and the incredible deal and prices, I have never been more satisfied with buying a car! Once I got to the financial department, Erin Say insured that I got a great interest rate and made sure that we got the perfect extended warranty, to insure no hidden costs in the future. The service department is 2nd to none! They take care of the automobile that your Mercedes deserves and Taidy only did the necessary service without tacking on unnecessary costs and repairs. Oh, and they included a loaner car as they serviced mine! With the best service and phenomenal salesmen like Mr Toshi Sato, Mercedes Benz Of Long Beach has my business for life! More

World-class Service We stopped to look as we were contemplating a new car, but what encouraged us to buy was the service. Too frequently, when you begin the journey of We stopped to look as we were contemplating a new car, but what encouraged us to buy was the service. Too frequently, when you begin the journey of purchasing a new vehicle, you can feel smothered and pressured by the sales people at the dealership. We get it- you make your living by selling the car, but all to often, something that should be fun turns into dread rather quickly. We were welcomed by Nael Issa when we arrived. We made it clear, we were just looking and if we had questions we would come to him. Imagine our surprise when he said, "absolutely, take your time!" and fell back. There was zero pressure, there was time to look, digest and make decisions without feeling the salesmans breath on the back of our necks or feel like we were being stalked. After about twenty minutes Nael came to check on us which felt very organic. He answered our questions, was very entertaining and quite genuine. To be honest, he was hilarious and we had a wonderful time with him! He kept us in stitches!! We must say, it was the most pleasurable experience either one of us have had buying a car; that says quite a bit because between the two of us we've purchased an S500, SL500, E320 several BMWs, etc.. Not even the other Mercedes purchases came close to this level or courtesy or service. With that being said, we are both pleased with our handsome new E350 and we are both looking forward to our next purchase with Issa in the coming months. Accolades abounding for Nael and the finance manager who moved at a blur whipping together our contract and taking payment in time for us to make our dinner reservations. Thank you so much Long Beach Mercedes-Benz! More

Amazing Experience I came to this dealership directly after having an awful experience at another. The difference was night and day. Every person I came across was so fr I came to this dealership directly after having an awful experience at another. The difference was night and day. Every person I came across was so friendly and genuine. I was blown away. The buying process was very transparent and easy. If you are considering buying a Mercedes, try Long Beach first. You won’t be disappointed. More

Great experience I just want to take a moment to thank Juan Carlos Rasilla for his guidance, I am very happy with my new car, He was there for us, no pressure at all, I just want to take a moment to thank Juan Carlos Rasilla for his guidance, I am very happy with my new car, He was there for us, no pressure at all, very knowledgeable, thanks to him we end up purchasing the car. I will go back and ask for him for my next purchase. I would like to also thank Greg Nersissian (funny guy) very nice and fun to work with. Thank you. More

Vehicle Lease They are very knowledgeable . They explain everything that I want to know. Very helpful. When we have a problem we with car, or guestions , I called T They are very knowledgeable . They explain everything that I want to know. Very helpful. When we have a problem we with car, or guestions , I called Toshi and he help us to solve our problem right away. More

Awesome experience with Toshi 😊 I love coming back to get a new car every three years. Everyone is super friendly. Love working with Toshi. He is awesome! 😊 experience is unique I love coming back to get a new car every three years. Everyone is super friendly. Love working with Toshi. He is awesome! 😊 experience is unique. More

Buying new S560 We are very happy with the purchase new S560 from the help of Oscar and Stevie. They are very helpful and friendly. The service department, Johnathan We are very happy with the purchase new S560 from the help of Oscar and Stevie. They are very helpful and friendly. The service department, Johnathan is very nice too. We dedinitely will recommend this services to friends and come back. More

2nd truck we have bought from Long Beach Dealer Great service and followthrough Would buy another vehicle here for sure Very professional going over Metris and it’s features . Staff represent Great service and followthrough Would buy another vehicle here for sure Very professional going over Metris and it’s features . Staff represents Mercedes Benz products very well More

NAEL ISSA IS THE MAN AT MERCEDES-BENZ OF LB Nael Issa made our experience with Mercedes-Benz of Long Beach easy and informative. He made us feel comfortable and confident with our purchase. He Nael Issa made our experience with Mercedes-Benz of Long Beach easy and informative. He made us feel comfortable and confident with our purchase. He is the man to go to at Mercedes-Benz of Long Beach! ASK FOR NAEL ISSA!! More