Mercedes-Benz of Long Beach

A fun and fantastic experience. Toshi and his wife could not have been more helpful and kind. They made our experience stress free and easy. Everyone we spoke with at the dealership Toshi and his wife could not have been more helpful and kind. They made our experience stress free and easy. Everyone we spoke with at the dealership was knowledgeable, kind and helpful. I would recommend this dealership to all who want a great deal accompanied with outstanding service. More

Excellent Service I made a service appt and was scheduled with Nick. I was given excellent customer service! He was pleasant, courteous, knowledgeable and had a warm I made a service appt and was scheduled with Nick. I was given excellent customer service! He was pleasant, courteous, knowledgeable and had a warm sense of humor. I felt as though I had known him for a long time and this was my first time meeting him. Nick is truly an asset to the Mercedes Benz family!!! There were also two ladies that assisted me with securing a loaner car. They too were pleasant and had great customer service skills. Being new to the area I am looking forward to working with the Long Beach team for all of my car needs Sincerely Rhonda Wright More

Best Service Ever On numerous occasions I have taken my car in for service and have dealt with Jesse Lopez. Man, I can tell you He's the BEST! He has taken my car in an On numerous occasions I have taken my car in for service and have dealt with Jesse Lopez. Man, I can tell you He's the BEST! He has taken my car in and have gone beyond the call of duty to make sure my needs are met. Anything I ask him to check on, he handles quickly and return the information via text or phone call within the hour or 2. He the greatest. I live 89 miles from this dealer and am willing to drive there for any service because of the royal treatment they give out to their customers. Jesse, Great Job, well done! I have no complaints when it comes to my service advisor, Jesse. Like other dealers, they appear to only be out to just make a quick buck, but Jesse is honest and I value his recommendations and service. He makes me feel like family and I really appreciate him for all he do. More

Above and beyond This was my 3rd Mercedes I’m leasing and the experience keeps getting better and better. Thank you again for everything and see you again in 3 years This was my 3rd Mercedes I’m leasing and the experience keeps getting better and better. Thank you again for everything and see you again in 3 years More

Great customer service The staff is always professional and provide excellent customer service from the moment you arrive to picking up your vehicle. You can be assured tha The staff is always professional and provide excellent customer service from the moment you arrive to picking up your vehicle. You can be assured that the representative will call you with status. More

Service Department was great Christian Magana was great. Super helpful. Every thing was done on time and correct. I was in and out and on my way. I had a few questions and he Christian Magana was great. Super helpful. Every thing was done on time and correct. I was in and out and on my way. I had a few questions and he answered them for me. And looked into an issue I had with the car. More

The best .! Este carro es el tercero que compro en Mercedes Benz de Long Beach y siempre e quedado muy satisfecha ... Todos los empleados son muy atentos y servic Este carro es el tercero que compro en Mercedes Benz de Long Beach y siempre e quedado muy satisfecha ... Todos los empleados son muy atentos y serviciales. Wali Malal, Oscar Valencia y Erin de financiamiento me trataron de lo mejor. GRACIAS.!!!! More

Quick Service was quick, got the deal I wanted with little back and forth. Sells person gave follow up call to check it all was om Service was quick, got the deal I wanted with little back and forth. Sells person gave follow up call to check it all was om More

Great Efficient Friendly Kristine was great! helpful and friendly. The entire process was seamless, we turned in our old lease and got a new one, efficiently. Love Mercedes of Kristine was great! helpful and friendly. The entire process was seamless, we turned in our old lease and got a new one, efficiently. Love Mercedes of Long Beach, very nice staff! More

The best the best the best Selena is Rockin when it comes to Customer Service she is absolutely the best quick courteous funny she has it all The best the best the best Selena is Rockin when it comes to Customer Service she is absolutely the best quick courteous funny she has it all The best the best the best More