Mercedes-Benz of Long Beach

Never Disappoint! Jesse is awesome!! He accommodates my needs. I am a pain at times and he still helps me lol He is the best. Also, the repair team needs recognitio Jesse is awesome!! He accommodates my needs. I am a pain at times and he still helps me lol He is the best. Also, the repair team needs recognition, too, because they are the ones fixing the issues and keeping me safe. thanks to all! More

Quick and Easy Repair Dropped my car off to have engine light looked at. I requested the shuttle to take me home, but was offered a loaner vehicle instead. Rebecca Lee ve Dropped my car off to have engine light looked at. I requested the shuttle to take me home, but was offered a loaner vehicle instead. Rebecca Lee very helpful and the employee who processed my loaner vehicle paperwork was very nice and friendly. More

Great customer service , Kristin was wonderful and she took care of everything very quickly. This is my second vehicle from this dealership in two years . , Kristin was wonderful and she took care of everything very quickly. This is my second vehicle from this dealership in two years . More

First service experience Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I was there before I was helped. Once Nicholas Ortiz helped me everything was great. He was helpful and professional. A great guy who I want to thank for the great help. Car was ready when promised. More

Service Dept Debbie is our service advisor for our Forester motorhome. She was so professional and helpful in answering all our questions that were not done by the Debbie is our service advisor for our Forester motorhome. She was so professional and helpful in answering all our questions that were not done by the RV dealership. Have told everyone how great she is, so happy we found her. More

The Best Dealership Ever! Mercedes Benz of Long Beach has been my dealership for over 10 years. I continue my business with them because I get great service there. From the m Mercedes Benz of Long Beach has been my dealership for over 10 years. I continue my business with them because I get great service there. From the moment I drive in to the moment I drive away their goal is to make sure I am happy and satisfied with my Mercedes Benz experience. I love my new car and all the bells and whistles. Mae Gant Customer Satisfaction& Guest Services, Taidy Garcia and Corey in Service, Erin in Finance, Jose Quintana and Kristine Robes in Sales all worked together to make my new car purchase a joy! More

Service Dept My contact was Nick in service. He was extremely professional while also very personable. I bought my car in March from Fletcher Jones, primarily beca My contact was Nick in service. He was extremely professional while also very personable. I bought my car in March from Fletcher Jones, primarily because I wasn’t getting feedback from sales and there never seemed to be inventory of what I wanted. However, your facility is directly on my way to work and I always planned(hoped) to utilize your service. My experience with Nick confirmed for me that this will be my plan going forward. More

good service Good experience. Very accommodating. Took my car in even without an appointment. Could not get anybody to answer the phone early in the morning. O Good experience. Very accommodating. Took my car in even without an appointment. Could not get anybody to answer the phone early in the morning. OK once I took my car in. More

Great as usual. Raymond is the best! I have never had a bad experience with your dealership. Raymond Gambia has been my service advisor for many years and has been the main reason for my I have never had a bad experience with your dealership. Raymond Gambia has been my service advisor for many years and has been the main reason for my returning to your dealership for service. Keep up the good work! More

excellent service Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking for Colby was very nice and very knowledgeable. I would like Colby to be my permanent service advisor. Highly recommendable and great ! Looking forward to have nice deal when we buy another car. More