Mercedes-Benz of Long Beach

Amazing Service! I had to come in for my second service on my car. I am always in and out of there with no hassle from my amazing service rep Rebecca. She is so person I had to come in for my second service on my car. I am always in and out of there with no hassle from my amazing service rep Rebecca. She is so personable every time I go in and went beyond and over and even had a part replaced on my car because it was a little loose. They had my loaner car ready for me and I was in and out within 10 minutes. This is what I call service and I know that with the help of Rebecca my car is always taken so well care of. Thank you to Rebecca and team for aways making my visits stress free! More

Outstanding Customer Service Had to do my first service call for my Sprinter chassis based Motorhome. Was welcome by Debbie and felt like a king even if it it was just a van. Al Had to do my first service call for my Sprinter chassis based Motorhome. Was welcome by Debbie and felt like a king even if it it was just a van. All service steps were thoroughly explained. Even if it is a bit far from home. I will drive the extra mile to visit this dealership. Thank you More

Great service Such helpful and friendly service! Love this dealership. Very Helpful and on time with service appointment. Would recommend this dealership to anyon Such helpful and friendly service! Love this dealership. Very Helpful and on time with service appointment. Would recommend this dealership to anyone. Thank you, Jesse Lopez. More

Great Service on Recall Issue This dealership has outstanding service - the quality of their training is obvious. This is a very customer focused team. I really appreciate their This dealership has outstanding service - the quality of their training is obvious. This is a very customer focused team. I really appreciate their efficiency and focus. More

Excellent customer service! My service rep was one of the best reps I've had the pleasure of working with in 40 years. He was knowledgeable of the service I needed, explained pr My service rep was one of the best reps I've had the pleasure of working with in 40 years. He was knowledgeable of the service I needed, explained projected costs and worked with me to not overspend on service I did not need. My car is running great and completely up to date on all routine service requirements. Thanks Christian! I am looking forward to working with him again next week with my other car. More

Pleasant experience Had a pleasant experience. No pressure. I initially wanted a used car but bought a new one because of the offered price. Lee and Joel were great to in Had a pleasant experience. No pressure. I initially wanted a used car but bought a new one because of the offered price. Lee and Joel were great to interact with. More

Kristine Robes is absolutely fantastic! The streamlined service I received in getting my new car lease was unbelievable. Kristine Robes and Jose are great. I have nothing but praise for th The streamlined service I received in getting my new car lease was unbelievable. Kristine Robes and Jose are great. I have nothing but praise for them. More

Excellent customer service I have left my Rv for service twice and my most resent service was this month. My service representative has been Debbie Auman who I found is knowledg I have left my Rv for service twice and my most resent service was this month. My service representative has been Debbie Auman who I found is knowledgeable about the vehicles she service and committed to providing excellent customer service. More

An excellent experience! I hope you realize what a great employee you have in Nick Ortiz! He went above and beyond in helping me!! I want to give him a 10 star rating not 5! H I hope you realize what a great employee you have in Nick Ortiz! He went above and beyond in helping me!! I want to give him a 10 star rating not 5! He really explained everything in plain English to me. He’s a very nice person!! He truly made my experience at your dealership very special!! Also the person in parts that changed the battery in my key fob was very nice! And a couple of other people that helped us were very nice! I intend to go back to your dealership in the future! Fabulous employees!!! More