Mercedes-Benz of Long Beach

Friendly and caring service advisor Excellent customer service who helped me with the services that I needed. He was very helpful and attentive with the service. He was Very knowledgea Excellent customer service who helped me with the services that I needed. He was very helpful and attentive with the service. He was Very knowledgeable.. More

Best Dealership in Southern California I would highly recommend this dealership to anyone looking to get a Mercedes-Benz vehicle. I had an excellent experience with every staff member at t I would highly recommend this dealership to anyone looking to get a Mercedes-Benz vehicle. I had an excellent experience with every staff member at this dealership. Every department personnel (Jose Hurtado, David Gonzalez, Stevie Tu, Greg Nersissian, April Torres, Erin Say and Jose Quintana) went above and beyond the call of duty to make sure that my needs were met and that I had a pleasurable experience. They are truly the definition of Excellent Customer Service and have raised the bar for what a dealership should be. Thank you everyone at Mercedes-Benz of Long Beach!! More

The best experience I’ve ever had buying a car!! Oscar helped me with my lease and it was the absolute best dealership experience I’ve ever had. He helped me handle everything over the phone while I Oscar helped me with my lease and it was the absolute best dealership experience I’ve ever had. He helped me handle everything over the phone while I was traveling, and when I returned the car was ready for pick up and all I had to do was sign the documents. I was in and out in literally 45 minutes. I was so impressed! Will be referring everyone to this dealership. Excellent a customer service and experience all around! More

Amazing one of a kind experience I really can’t rave about my car purchase experience enough. Dez really bent over backwards making sure he could secure a car that was exactly what I I really can’t rave about my car purchase experience enough. Dez really bent over backwards making sure he could secure a car that was exactly what I wanted. He walked me through the process and took all the stress out of it. And I have to through in some thanks to Ahmet. Hilarious guy that really puts a person at ease. You have an amazing team at Mercedes Benz Long Beach More

The staff seemed to be genuinely interested to assist. The staff who provided me with the purchase services seemed to be genuinely interested in assisting me. However, I perceived some air of disrespect f The staff who provided me with the purchase services seemed to be genuinely interested in assisting me. However, I perceived some air of disrespect from two sales men who did not have anything to do with my purchase. They looked at me and said something "smart." When I approached them to inquire what they said about me, the told me something else. More

Wonderful experience! Service was better than expected. Nick was great, pleasant personality made the entire visit enjoyable! Being in HR I respect a great employee, Nick e Service was better than expected. Nick was great, pleasant personality made the entire visit enjoyable! Being in HR I respect a great employee, Nick embodies the characteristics of a valuable employee. More

Best visit at Long Beach Mercedes EVER. MOST professional . This visit, by far, was the most professional visit EVER. Nick was excellent. Handled everything flawlessly and to top it off loaned me a new SUV to t This visit, by far, was the most professional visit EVER. Nick was excellent. Handled everything flawlessly and to top it off loaned me a new SUV to try out. That's brilliant. My beloved SUV is 4 years old and LBMB has been driving me nuts to trade it in . This was a strategic move on his part. very creative. I didn't buy it but.....I just loved it . Now my niece is looking for an SUV, a GLK like mine, only newer, in white with a light interior, so I'm sending her to you. Good job. Give Nick a big Christmas bonus. He knows how to work and he should be rewarded for his efforts. Paulette Matson More

My experience was positive every step of the process. My salesperson, Steve, is fantastic. He explained the different models to me, so I made the right choice for me. I will recommend Mercedes-Benz My salesperson, Steve, is fantastic. He explained the different models to me, so I made the right choice for me. I will recommend Mercedes-Benz of Long Beach to my friends. More

Seamless transaction Paul Ortega made my transaction seamless! He was organized, communicated well and provided the vehicle I was looking for in an efficient manner. I wil Paul Ortega made my transaction seamless! He was organized, communicated well and provided the vehicle I was looking for in an efficient manner. I will definitely recommend Long Beach Mercedes Benz to my friends. More

Fantastic!! Everyone at the dealership was friendly and knowledgeable about the products. We were given a fair trade in for our Denali, and the transaction was qu Everyone at the dealership was friendly and knowledgeable about the products. We were given a fair trade in for our Denali, and the transaction was quick and easy. More