Mercedes-Benz of Littleton - Service Center

I had a vehicle that has some serious issues, at the time I felt angry and betrayed. However, this dealership took ownership of the issue and went above and beyond to make it right. Mark, Zander and the res I felt angry and betrayed. However, this dealership took ownership of the issue and went above and beyond to make it right. Mark, Zander and the rest of the leadership team did an awesome job, completely restored my trust and turned a bad situation into a good one great job guys More

The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower pollen, the floor mats were also dirty and they didn't bother to remove the plastic seat cover they put on. Additionally, they forgot to reset the service reminder so it keeps telling me I need service. More

The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower pollen, the floor mats were also dirty and they didn't bother to remove the plastic seat cover they put on. Additionally, they forgot to reset the service reminder so it keeps telling me I need service. More

The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower pollen, the floor mats were also dirty and they didn't bother to remove the plastic seat cover they put on. Additionally, they forgot to reset the service reminder so it keeps telling me I need service. More

They explained the work needed very well. They responded to my phone calls quickly. When extra time was needed for the work they arranged a loaner car smoothly. They responded to my phone calls quickly. When extra time was needed for the work they arranged a loaner car smoothly. More

Everything was smooth and a pleasant experience we worked with Tony who was very patient and knowledgeable. I’d go to Mercedes Littleton again. with Tony who was very patient and knowledgeable. I’d go to Mercedes Littleton again. More

Austin greeted us and made us feel confident the scheduled work would be completed overnight so we could get back to our vacation. He noticed we had a recall and our 10k service was approaching and scheduled work would be completed overnight so we could get back to our vacation. He noticed we had a recall and our 10k service was approaching and both would be done as well. The estimated pick up time was 10am and we received notice around 9am. Very satisfied! More

Efficient check in. Service was completed as scheduled. Good correspondence during service. And service was within cost estimate. Service was completed as scheduled. Good correspondence during service. And service was within cost estimate. More

I was pleasantly surprised at how I was treated at the littleton location. I never felt rushed or forced to make a decision that wasn't mine. Salesman and finance department did great to meet all my n littleton location. I never felt rushed or forced to make a decision that wasn't mine. Salesman and finance department did great to meet all my needs. More

This was my second time purchasing the vehicle at this Littleton location and sales associate was very kind. Littleton location and sales associate was very kind. More