Mercedes-Benz of Littleton

Courteous service department. Quality repairs. Provides inspection video of your vehicle and reports any items that need attention. Quality repairs. Provides inspection video of your vehicle and reports any items that need attention. More

Everybody was very friendly and polite. Mark was very knowledgeable, test drive was very good. The whole process was great. Mark was very knowledgeable, test drive was very good. The whole process was great. More

This dealership is fantastic- I have been coming here for 6 years and am always treated respectfully 6 years and am always treated respectfully More

Easy to schedule an appointment. Good communication during repairs Great experience. Over all A + scote Good communication during repairs Great experience. Over all A + scote More

Everyone was very helpful, not just my sales rep, but the whole team! It made my experience that much better. whole team! It made my experience that much better. More

My guy Joe is a pretty good dude who keeps you informed and abreast of what’s going on with the car. and abreast of what’s going on with the car. More

The service was efficient, friendly, and the staff focused on kindness and understanding. It was a great experience. focused on kindness and understanding. It was a great experience. More

Mark was fantastic, a real asset for you guys. Hope to do more business in the future Hope to do more business in the future More

The service was excellent. Todd Romero understood my needs and the time constraints and had everything ready for me once I decided on the vehicle. Todd Romero understood my needs and the time constraints and had everything ready for me once I decided on the vehicle. More

- I liked Jordan, he was easy to work with. ..untili I asked him where my charging cables were, and he tried to tell me my EQE doesn't come with charging cables. I had to look it up on the Merc ..untili I asked him where my charging cables were, and he tried to tell me my EQE doesn't come with charging cables. I had to look it up on the Mercedes Benz website and show him charging cables came with all electric mercedes. If I hadn't caught the mistake and threatened to walk out, he would have sent me home with no way to charge my EQE. That is very uncool. Jordan is also a newer salesman, so perhaps he was just being instructed by his supervisor to not include the charging cables. Either way, some trust was lost. I couldn't help but think, what else are they supposed to give me that I didn't catch? -With regards to sitting down with the finance department, there were a couple of things I found ridiculous. They tried to sell me window tinting, but couldn't provide any documentation about the window tinting product. I'm not one to just give a business $550 without having some kind of documentation of what I'm buying. Also, there's a clause in the paperwork that if Mercedes HQ doesn't accept my lease deal, I will have to pay them $150 a day and for each mile that I drove the car until I returned it to them. That is ridiculous! I'm either approved or not improved. In the end, Zander (management) did whatever he needed to do so I wouldn't walk out on the deal, so that I appreciate... However none of these things should have happened in the first place. More