Mercedes-Benz of Littleton

Very good service, timely and complete serve. Personel are very professional. Was also provided with a loner to use during a fairly extensive service. Personel are very professional. Was also provided with a loner to use during a fairly extensive service. More

They listened to the problems that my car was having. Quickly addressed it and got my car back to me very fast. Quickly addressed it and got my car back to me very fast. More

I was lied to many times calls not returned was to get wholesale parts but got marked up prices marked up labor? Parts replaced that were replaced one year ago wholesale parts but got marked up prices marked up labor? Parts replaced that were replaced one year ago More

My work is 7 miles away from this Dealership, Sonny is extremely customer oriented. Overall it was a great purchasing experience! Definitely going to make my next purchase here in a few years. extremely customer oriented. Overall it was a great purchasing experience! Definitely going to make my next purchase here in a few years. More

Great team! I’ve been a long time customer and the staff is fantastic! And consistent. Love working with the same people. I would say the sales guys should I’ve been a long time customer and the staff is fantastic! And consistent. Love working with the same people. I would say the sales guys shouldn’t wear suits any more. It feels stale and outdated these days. In a luxury brand you want your sales teams to dress with the times. Plus I think they’d be more comfortable in khakis and polos or business casual. More

Mercedes of Littleton is great always easy to work with. The problem is the van the sprinter van is a real failure is my experience. The van is constantly in the shop and you never know when it will go in The problem is the van the sprinter van is a real failure is my experience. The van is constantly in the shop and you never know when it will go into lip mode and you are stuck and a flat bed truck is charging thousands for a tow. This is the worst most expensive vehicle I have ever owned. I thought buying a Mercedes would be a great experience with a vehicle that would last for a very long time. I am completely disappointed with the Mercedes and not sure what to do with it. More

Danial my service writer always does a very exceptional job taking care of our needs when it comes to getting work done our vehicles. Big thanks to him and your service team they always help get us back on job taking care of our needs when it comes to getting work done our vehicles. Big thanks to him and your service team they always help get us back on the road quickly. More

Jason Thomas was extremely helpful and I am very pleased with the work done and the entire experience overall with the work done and the entire experience overall More

While it took several days longer than expected due to a fault module, and was frustrating, Rory went out of his way to keep me up to date and try to make it less stressful. fault module, and was frustrating, Rory went out of his way to keep me up to date and try to make it less stressful. More

This is the 2nd time in about a month I’ve been not pleased. My 1st visit for a dash light cost me almost $3k to replace a seatbelt and in the process the brake fluid was overfilled and spilled onto p pleased. My 1st visit for a dash light cost me almost $3k to replace a seatbelt and in the process the brake fluid was overfilled and spilled onto paint…brake fluid was not even supposed to be addressed. 2nd visit different car. A1 service was basically an oil change for $750. They added fuel additive at $50 without permission and charged me a $270 diagnosis fee for a rattle at start up that is a known problem and a guess. At no time was any codes or instruments hooked up or panels removed etc…this was also a charge without my permission. I would reasonably assume this to be part of the A service. Also car was not washed even though u had it for several days. There was no communication this visit. After several days I had to call to ask about my car. Apparently they tried texting and email but I received no such communication. Why not try a different phone and try calling etc…. Very disappointed in Mercedes of Littleton. Walt. 303.905.1570 More