Mercedes-Benz of Littleton
Littleton, CO
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Great Experience! I recently visited the Mercedes of Littleton to shop for a vehicle. Although I did not purchase one yet, I had a great experience dealing with Crystal I recently visited the Mercedes of Littleton to shop for a vehicle. Although I did not purchase one yet, I had a great experience dealing with Crystal Hopp. She is a fun and energetic person and it made the time I spent there so much better. With her knowledge and helpfulness, I will definitely be back when I decide I am ready purchase. More
Continued Great Experiences with Crystal! We just purchased a GTS Edition 1 and an ML250. Crystal was our delivery specialist 6 years ago at another dealership and made a wonderful impressio We just purchased a GTS Edition 1 and an ML250. Crystal was our delivery specialist 6 years ago at another dealership and made a wonderful impression. We have purchased a total of 4 vehicles from her and throughly enjoy her enthusiasm for the brand, product knowledge and professionalism. Who knew car buying could be fun?! Between Crystal and the management at MB of Littleton, we look forward to adding great Mercedes vehicles to our garage! More
Best sales person ever!!!!! I had the most wonderful experience with Crystal Hopp my Sales person at Mercedes Benz of Littleton. I did not end up buying a car but she went far I had the most wonderful experience with Crystal Hopp my Sales person at Mercedes Benz of Littleton. I did not end up buying a car but she went far above and beyond than she had to. I will definitely work with her again in the future. Thank you Crystal for all your time and patience with me!!! More
Wonderful Experience!! Just purchased my first Mercedes-Benz (an ML 250) and have to say it was a wonderful experience from start to finish. Zander Lens and the rest of the Just purchased my first Mercedes-Benz (an ML 250) and have to say it was a wonderful experience from start to finish. Zander Lens and the rest of the people at Mercedes-Benz of Littleton were incredibly easy to deal with...it was, without a doubt, the easiest car purchase of my life...and I LOVE my new ML 250!! More
Mike Hill in Service is Awesome. Louie bent over backwards Really love these guys. They bend over Backwards to make sure that you are a satisfied customer. Both people went above and beyond to make sure I was Really love these guys. They bend over Backwards to make sure that you are a satisfied customer. Both people went above and beyond to make sure I was taken care of More
Terrible Customer Service After purchasing a used car with terribly worn tires, cash paying customer attempted to contact salesman David McKune to see what kind of customer loy After purchasing a used car with terribly worn tires, cash paying customer attempted to contact salesman David McKune to see what kind of customer loyalty/service would be offered in remedying the situation. After several unanswered and non-returned calls to David, the Sales "Manager" Jared Heilmann finally called back and literally yelled at the cash paying customer on the phone. Wow! The only thing Jared managed was losing a valuable customer. Way to go Jared and David! The only reason the sales price got five stars is because we wouldn't agree to a sorry price - nothing to do with the dealership or salesmen... More
Just leased a 3rd MB in two years My husband and I just leased our 3rd MB this month from Zander and it was a pleasurable experience as usual. Carlos in finance was delightful as wel My husband and I just leased our 3rd MB this month from Zander and it was a pleasurable experience as usual. Carlos in finance was delightful as well. I highly recommend them both. Zander stays in contact with me throughout our lease and is so personable. More
Best Experience Ever! I'm a first time buyer, so it's hard finding a dealer to work with you and take you seriously. But I was so glad I came here. Murad and Robert helped I'm a first time buyer, so it's hard finding a dealer to work with you and take you seriously. But I was so glad I came here. Murad and Robert helped me get the car I wanted with the price and loan I asked for. They made sure I was completely satisfied before everything was finalized. I couldn't be happier, you won't be disappointed if you come here! More
A whole new way of car buying We were looking to buy a new C400 and found that this dealership has a casual and relaxing environment - no stiffness at all given it is a Mercedes on We were looking to buy a new C400 and found that this dealership has a casual and relaxing environment - no stiffness at all given it is a Mercedes one. I pulled into the showroom with my sub-compact rental car and, surprisingly, I was treated nicely with respects. Zander made my car buying experience very easy and hassle-free. He was diligent in locating the EXACT car that we wanted as C400 is not currently well stocked anywhere in the country. All in all, I would not hesitate to buy another car from here and highly recommend it to everyone. More
Absolute worse place to purchase a vehicle . When dealing with your salesperson make sure you get everything down on paper, and make sure you get it copy everything written down. If not they wi . When dealing with your salesperson make sure you get everything down on paper, and make sure you get it copy everything written down. If not they will not stand behind their word or agreement. You will get the famous “There was no discussion of including….” Of course there was no discussion about getting this included, that’s why we had it done right? Makes sense to me. Furthermore, do not assume the obvious observation to be obvious to the dealership. I was injured and at a local hospital for rehabilitation due to breaking my neck and in a wheelchair. One would think that coming into a dealership in a wheelchair would be obvious that the individual would want to take advantage of a program like the Mercedes-Benz Mobility program. Unfortunately, I was not aware of this program until months after buying our Van and becoming ineligible for the program. When I asked the dealership why this was not offered to me I received the following response, initially they stated that when we purchased our Van this program was not available and then later they stated.” MBOL was not aware of any paratransit upfits done to the van” really? Why did they think I was buying a van like this? And lastly if they work on your vehicle the service department will take no responsibility for their work. We should have listened to the recommendations we received to do business with West Minister Mercedes but due to our situation and proximity to the hospital we did business with Mercedes a Littleton. Please do not make the same mistake we made and make the drive to West Minister, it will be worth your time in the long run! More