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Mercedes-Benz of Little Silver - Service Center

Little Silver, NJ

4.9
51 Reviews

51 Reviews of Mercedes-Benz of Little Silver - Service Center

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December 16, 2024

We have leased cars and SUVs from Themis dealership for years and the service is excellent. More

by Deatra Treadway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Karecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Mercedes-Benz of Little Silver responded

Deatra, thank you for choosing Mercedes-Benz of Little Silver for all your service needs! We hope you enjoy your newest lease.

December 12, 2024

MB of Little Silver has been a reliable and trusted service provider. They do what they say they are going to do every time. Bob Murath has been my service advisor since I started using this dealersh More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Mercedes-Benz of Little Silver responded

Glenn, thank you for your continued trust in Mercedes-Benz of Little Silver and Bob! We're delighted to hear about your positive experiences with our team. Your recommendation means a lot to us!

December 09, 2024

I've been using this dealership for 14 years, always a pleasant experience. I still call it Contemporary MB. Randi is very personable and addresses my concerns promptly. More

by jlrissel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Mercedes-Benz of Little Silver responded

Thank you for your loyalty over the years to Mercedes-Benz of Little Silver! We're delighted to hear that Randi has been attentive and personable in addressing your concerns. We look forward to serving you for many more years!

December 09, 2024

Hourly rate is a little pricey but the staff is pleasant and the work is thorough. More

by Dcbarclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Paone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Mercedes-Benz of Little Silver responded

We appreciate your trust in our service at Mercedes-Benz of Little Silver! Thanks for your kind words and honest feedback.

December 05, 2024

Although it was my first time meeting Randi @ Mercedes of Little Silver, I have been a client of the previous owners of the dealership which was Contemporary Motor Cars of Little Silver (since 1994). Randi More

by mariede425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Mercedes-Benz of Little Silver responded

We're delighted to hear that Randi provided such an outstanding service experience at Mercedes-Benz of Little Silver! It's wonderful knowing she kept you informed and made the process smooth, even with unexpected repairs. Thank you for your continued trust in us since 1994!

November 21, 2024

Always courteous and respectful, quick helpful service. I can count on them for keeping my car tip top shape. A-1 service. More

by soniyi46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Mercedes-Benz of Little Silver responded

Thank you for sharing your experience with Mercedes-Benz of Little Silver! We're delighted to hear that our team consistently provides courteous and efficient service. We look forward to keeping your car in top shape for many miles ahead!

February 19, 2024

I wrote a prior review based on a very favorable experience with the salespeople prior to buying my car. Now I'm writing a second review based on my follow-up experience shortly after taking owners More

by victorio7
Recommend Dealer
Yes
Employees Worked With
Zachary Guinee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cavalieri
Feb 19, 2024 -

Mercedes-Benz of Little Silver responded

We're glad to know that Zach was able to assist you in understanding your vehicle's systems, making the process easier for you. Thank you for trusting us with your business! Have a great ride!- The Contemporary Motor Cars Inc. Team

Feb 19, 2024 -

Mercedes-Benz of Little Silver responded

Victorio! We're delighted to know that Robert was able to make your car-buying experience smooth and pleasant at Contemporary Motor Cars Inc. It's great hearing how satisfied you were with Zach upon a second delivery. Thank you again

November 01, 2022

Typical used car dealer practices. Lots of stories and excuses but never the truth. There are plenty of car dealerships that will overcharge you; please try another one; theses people More

by HNSATMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Holden, Scott Coleman
October 28, 2022

Expensive and poor quality work. They charge you a fortune and then lie about what they did. They are NOT to be trusted. More

by mboyd212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Holden
October 25, 2021

I had the VERY BEST customer service experience today thanks to Dondi, Service Manager at Contemporary Motor Cars of Little Silver, NJ! While the service at this dealership is always good and friendly, More

by Renée
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dondi
3
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