Mercedes-Benz of Little Rock - Service Center

Top service center Great customer service all the way . Great people and all very patient and kind . Jeremiah the service manager is one of a kind . You are very lucky Great customer service all the way . Great people and all very patient and kind . Jeremiah the service manager is one of a kind . You are very lucky to have him as an employee More

Solid work and friendly service The service department responded promptly to my emergency mechanical issue and kept me regularly updated with the progress of the work. All encounters The service department responded promptly to my emergency mechanical issue and kept me regularly updated with the progress of the work. All encounters were friendly and professional. More

Great service never disappoints will use a again. I also love the refreshments big plus. Great service goes a long way with me. Simply awesome never disappoints will use a again. I also love the refreshments big plus. Great service goes a long way with me. Simply awesome More

warranty repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repair Auto developed an issue that needed to be checked. Took it by dealership. The problem was quickly diagnosed. A date for repair was scheduled. Repairs were made. Could not have been better served More

Superior Customer Service Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to spea Everything was great...Kym was amazing and Corey had some of the best customer service skills I've encountered...he was amazing and a pleasure to speak with. The only negative is my car was not detailed up to Mercedes Benz standards. Any other time I've taken my car to a Mercedes dealership it was completely washed and dried with all the windows being cleaned including the windshield and back window, dashboard and interior dusted and the entire car was vacuumed from front to back including under the seats and the back of my SUV. It was always show room ready. This time it wasn't. It was a disappointment. More

S class bumper / windshield Efficient and through. I had minimal wait time. Allen is outstanding and should be the role model for all service staff. Thank you all for a job we Efficient and through. I had minimal wait time. Allen is outstanding and should be the role model for all service staff. Thank you all for a job well done. More

Excellent Service!!! Mercedes-Benz of Little Rock has been an exceptional service experience! Kym Phillips has consistently gone above and far beyond standard customer ser Mercedes-Benz of Little Rock has been an exceptional service experience! Kym Phillips has consistently gone above and far beyond standard customer service. She is an incredible asset to this company and I cannot convey just how much she is appreciated! More

Repair Had my car towed in to get repaired. Kim did a good job contacting me and letting me know what was going on with my car. She could answer the phone mo Had my car towed in to get repaired. Kim did a good job contacting me and letting me know what was going on with my car. She could answer the phone more but other than that had a good experience More

Routine maintenance (B service) Great experience! Kym and the guy that helped with the courtesy car were so friendly and on top of everything! Great service. I would definitely recom Great experience! Kym and the guy that helped with the courtesy car were so friendly and on top of everything! Great service. I would definitely recommend to others. More

Excellent Stephen Robinson is a great service advisor! He was consisant with keeping me up to date on the status of my car and gave overall good customer servic Stephen Robinson is a great service advisor! He was consisant with keeping me up to date on the status of my car and gave overall good customer service. More