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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
736 Reviews
Call Service Center (501) 666-9457

736 Reviews of Mercedes-Benz of Little Rock - Service Center

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April 17, 2025

Customer service is tremendously improved. They genuinely connect with the customer concerns and needs. I am Impress! Great improvement. More

by Ems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua or Michael
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

April 15, 2025

The dealership was able to replace our tire in a timely manner. We’ll share our experience with the Ozark Section of the MBCA. More

by number9fssnoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, the service advisor who took care of the issue., Allen Blair
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

April 09, 2025

This dealership is a great place to purchase a vehicle as well as have the new car serviced. (I experienced a flat after I had the car a couple of days.) Very good attention to the customer! More

by ReRe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie, Brent, Mel and Caleb.
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

April 04, 2025

Every thing was on time and as near asi can tell it was very professional More

by Nathanielt967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Jason don’t forget technician
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

April 02, 2025

Outstanding service, and all associates were very helpful. By far the best service at any dealership I’ve ever attended. More

by rickey7.rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Henry, Paul Donahue, Steve Roscoe, Jeremy Isom, Carey Gavito, Allen Blair, Kym Phillips, Dustin Danner
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

March 31, 2025

They are both courteous and professional. Our vehicle was ready at the time indicated. It was washed and vacuumed as well More

by Rkfinn21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael imboden
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

March 26, 2025

Am treated as a valued customer for 6 years running. Service staff is friendly and efficient More

by dj63vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden, Allen Blair
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

March 25, 2025

Since 2016 the dealership have been very good to me . Keep up the good work. More

by johnlee1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
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May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

March 14, 2025

All work was done in the timeframe they said it would be. Service B. Everyone was kind and helpful. More

by Bhfoodstyling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
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March 13, 2025

The service advisors are very professional, the dealership is clean, shuttle service is available and the snacks are plentiful. More

by klee0009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden
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