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Mercedes-Benz of Little Rock - Service Center
Little Rock, AR
737 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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737 Reviews of Mercedes-Benz of Little Rock - Service Center
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May 16, 2025
Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same day. However, I left with the exact same issue. I returned the next day and was advised to try another fix. After that visit, not only was the original issue still unresolved, but now my key fob wouldn’t connect to the car either. After spending about 4 hrs there i was told to bring the vehicle back another day. Overall, I’m disappointed with the experience and the lack of effective resolution. More
by chaquita_barnes
Verified Customer
May 15, 2025
Damon was very helpful and kind, I enjoyed meeting him. Everything was done as promised. Everything was done as promised. More
by fguenther212722
May 12, 2025
Great customer service knowledgeable about the car that was sold, I received what I was looking for salesman very knowledgeable about the car that I purchased. was sold, I received what I was looking for salesman very knowledgeable about the car that I purchased. More
by molden.sunshine
Employees Worked With
Jerald Browning and Reginald
May 07, 2025
Damon was very professional and really honest. I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to keep my Benz ms burks More
by MsMsburks881988
Employees Worked With
DAMON
April 29, 2025
Service Representative, Michael Imboden, was professional and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. More
by OBU54
Employees Worked With
Michael Imboden
April 23, 2025
Great customer service! !Damon Helton explained the service details in a friendly and professional manner. Facility was very clean and the waiting area was very comfortable. !Damon Helton explained the service details in a friendly and professional manner. Facility was very clean and the waiting area was very comfortable. More
by Rlhllc
Employees Worked With
Damon Helton
