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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
737 Reviews

737 Reviews of Mercedes-Benz of Little Rock - Service Center

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May 23, 2025

The Mercedes team is very professional, helpful and knowledgeable. They took care of my car and explained everything to me. More

by eisenhauersonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 22, 2025

Awesome service after the sale! Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. More

by mjmhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business

May 22, 2025

Damon took care of all our needs. He is very professional and courteous. He kept me up to date with progress and put some great tires on the car. More

by roederbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business

May 22, 2025

Keep it up the good work, thank you for your service. Hope you guys provide Loaner next time More

by ravirajni10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 20, 2025

Clean and Modern The work shop is clean modern and is easy to get in and out of More

by MLB
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Helton
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 20, 2025

Clean and Modern The work shop is clean modern and is easy to get in and out of More

by MLB
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Helton
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 19, 2025

Great job! Convenient and quick. I like the waiting lobby. Should get Diet Coke or Diet Pepsi for the sack bar.😂 More

by RJHINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

Easy to schedule. Sales and Service is great. The manager's in charge are the best, too. Thanks for the great service. More

by SADKINS0
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

Gave information about the work to be done and expected time it will take to finish work Arrangement of shuttle to pick and drop Service staff showed their professionalism during this visit More

by selfless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

Absolutel professional from Service manger to delivery when it was finished, on time as agreed on. More

by brianwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lawhon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Twaddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

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