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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
733 Reviews

733 Reviews of Mercedes-Benz of Little Rock - Service Center

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May 29, 2025

Very satisfied with service with the exception of the charges for service B, which were somewhat expensive. More

by DRPANIAGUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard (Driver)
May 29, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 27, 2025

Very personal, goes above and beyond customer service. Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I wa More

by ZAVALA.LALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 26, 2025

I’ve been taking my car to this dealership since 2016. Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a custo More

by KOASINA.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lawhon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 26, 2025

Our experience at Little Rock Mercedes was outstanding from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. More

by antoniostockersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 27, 2025 -

antoniostockersr responded

Ty!

May 23, 2025

Team was awesome very friendly & helpful Gave me update on cost plus applied my military discount More

by VICTOR.ROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 23, 2025

The Mercedes team is very professional, helpful and knowledgeable. They took care of my car and explained everything to me. More

by eisenhauersonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 23, 2025

I’m 100% disabled vet. I would work there as a waiting room concierge Please let me know when I can start Best service team in 3 years. No joke. I’m not getting g More

by bigdog9er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 22, 2025

Damon took care of all our needs. He is very professional and courteous. He kept me up to date with progress and put some great tires on the car. More

by roederbrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business

May 22, 2025

Keep it up the good work, thank you for your service. Hope you guys provide Loaner next time More

by ravirajni10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 22, 2025

Awesome service after the sale! Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. More

by mjmhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business

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