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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
713 Reviews

713 Reviews of Mercedes-Benz of Little Rock - Service Center

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May 08, 2025

Service seems better than previous experience. Started service according to our appointment time. Very pleased More

by PENNYCORDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Damon was very professional and really honest. I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to More

by MsMsburks881988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAMON
April 30, 2025

I’ve been a customer for 12 years and I’ve been extremely pleased and I always get my car here of the Mercedes of Little Rock Arkansas.. More

by SSBeight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kym Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Service Representative, Michael Imboden, was professional and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. More

by OBU54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Imboden
April 25, 2025

I went as walk in still I got the loaner and quick easy transition on my tire replacement. More

by jaimins22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal or Cal
April 23, 2025

Fantastic team! Quick response through text message and friendly faces, I appreciate them taking care of me! More

by nataleenuckols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Great customer service! !Damon Helton explained the service details in a friendly and professional manner. Facility was very clean and the waiting area was very comfortable. More

by Rlhllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
April 17, 2025

Customer service is tremendously improved. They genuinely connect with the customer concerns and needs. I am Impress! Great improvement. More

by Ems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua or Michael
April 15, 2025

The dealership was able to replace our tire in a timely manner. We’ll share our experience with the Ozark Section of the MBCA. More

by number9fssnoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, the service advisor who took care of the issue.
April 09, 2025

This dealership is a great place to purchase a vehicle as well as have the new car serviced. (I experienced a flat after I had the car a couple of days.) Very good attention to the customer! More

by ReRe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie, Brent, Mel and Caleb.
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