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Mercedes-Benz of Little Rock

Little Rock, AR

4.9
986 Reviews

8 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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986 Reviews of Mercedes-Benz of Little Rock

August 03, 2018

Service B2 Returning from long trip 200 miles overdue for service, Allen worked us in and completed in two days. It is our only car and no loaners were available More

by lpjenx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Blair
August 03, 2018

Very nice and friendly atmosphere Service members from start to finish were very professional every time I come in for a visit the company as my loner available to ensure that I make More

by arisagee46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Derrick was very nice in polite and courteous very professional , Kym Phillips
August 03, 2018

Service.. I took my vehicle in for servicing. The Staff were Professionals. They responded when I had questions in a timely manner. They communicated with me e More

by ABCOOKE2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Corder, Shane Haas, Carey Gavito, Allen Blair, Kym Phillips
August 03, 2018

Good service poor parts! The service was excellent. My main issue with this service call was the need to replace a $500 part (a trunk latch). My problem is that the identical More

by PMCORRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
Aug 07, 2018 -

Mercedes-Benz of Little Rock responded

I'm sorry to know that you are unhappy with the part issue. I completely understand. If ever I can help in the future, please contact me at shaas@mercedesoflittlerock.com

August 02, 2018

Nice people & good service Everyone there is pleasant. I got a loaner car & phone calls about work needed before done. The place is clean & there is a tv for those that choose t More

by CHEFAMY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Henry, Allen Blair
August 02, 2018

Good experience . Kym is always professional and very friendly.(very funny) Appreciate having the service car and the staff being very efficient. My dog loves the tr More

by johnnakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
August 02, 2018

Prompt, efficient, and always frienfly I like that the service reps are ready to assist you upon arrival. Plus, they are prepared and knowlegable about your visit. Stephen Robinson, Service More

by LINTABOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Robinson
August 01, 2018

Excellent Service Everyone I interacted with had excellent customer service. They did a great job explaining all of my buying options. I had no idea you good buy loaner More

by BIGRICH6111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Martindill, Carey Gavito
July 31, 2018

Experience was great, but expensive The service was great but expensive. The length of time was as promised. The employees were friendly and professional. The estimate for projected wo More

by rxlisaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wheeler
July 31, 2018

Broken gas tank door My car’s gas tank door will not open. Josh Winegar was very attentive and able to take me in in such a short notice. He ordered the replacement part r More

by Castillointl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Winegar
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