Mercedes-Benz of Little Rock

I have been dealing with this dealership for 12 years now and I have been treated with the best professional service from day one. and I have been treated with the best professional service from day one. More

The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits dealers from selling new vehicles that are subject to recalls issued either by the manufacturer or by the National Highway Traffic Safety Administration, unless and until the defect is corrected. See 49 U.S.C. 30120(i)(l). As a result of this action - selling the car with a open recall, the car is not covered by warranty. The documentation I received clearly states that I would receive a new car warranty. This could be considered misrepresentation, breach of warranty, and possibly fraud. More

The whole experience from placing a hold on the car, waiting for it to get here, and finally getting it was great. Spencer was amazing from the time we met, and even after the purchase, he checked in an waiting for it to get here, and finally getting it was great. Spencer was amazing from the time we met, and even after the purchase, he checked in and made sure any issues we had were fixed. He was not just professional, but also ver personable and friendly. The finance team was helpful, informative, and friendly as well. The overall experience was everything you expected of the brand. More

Scheduled service when I received the message on my car. Was told it would take 3 hrs and they completed in 2. Was told it would take 3 hrs and they completed in 2. More

Great and attentive staff with nice attitude! Sales and management were straight and to the point! Sales and management were straight and to the point! More

The attention to details and outstanding service are what you can expect with Mercedes Benz of Little Rock. My service advisor Kym Philips is amazing. you can expect with Mercedes Benz of Little Rock. My service advisor Kym Philips is amazing. More

Brought newly purchased car in for software update. Was met with a smile and updated frequently. Was met with a smile and updated frequently. More

Always a pleasure to have service done at MB of Little Rock , nice lobby, refreshments and great staff! Rock , nice lobby, refreshments and great staff! More

Spencer was amazing, highly recommend using him for your car needs! Everyone was very friendly! car needs! Everyone was very friendly! More

Work was completed on time - matched a small discount to match an offer from my previous dealership (just moved here from California). Will certainly use your services for any needed maintenance or other se match an offer from my previous dealership (just moved here from California). Will certainly use your services for any needed maintenance or other service needs More