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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
328 Reviews

328 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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August 02, 2024

This dealership, especially Rick Spanitz, goes above and beyond to please this customer.. They are most accommodating. More

by ellieantoniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
Aug 05, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Rick and the team at Mercedes-Benz of Lehigh Valley exceeded your expectations. Thanks for sharing your experience!

July 31, 2024

The dealership was very responsive to my needs. I could not be happier with the personnel More

by clkuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Jul 31, 2024 -

Mercedes-Benz of Lehigh Valley responded

There is nothing better than a great review. Thanks for giving Mercedes-Benz of Lehigh Valley your business!

July 30, 2024

Richard Spanitz and his team continue to provide the quality I expect from Mercedes! Communication, helpful suggestions, thoroughness and all accomplished in a timely fashion - excellent. Dealer service More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Spanitz, Service Department
Jul 31, 2024 -

Mercedes-Benz of Lehigh Valley responded

Judy, we're delighted to hear that Richard and the team at Mercedes-Benz of Lehigh Valley met your expectations with excellent service. Thank you for being a satisfied customer!

July 27, 2024

Great service, great people. Everyone efficient and know their jobs. Would never take our car anywhere else. More

by zadzora2186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service department
Jul 29, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided efficient and knowledgeable service. We look forward to serving you again in the future!

July 26, 2024

Efficient, friendly, and helpful. Everything is explained clearly. Waiting area feels like a premium airline lounge with all the amenities More

by quinlanrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan in Service Dept.
Jul 31, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided a premium experience. Enjoy your time in our lounge, and we look forward to serving you again!

July 25, 2024

Great service. Check in very fast. Labor done according to indicated schedule. Loaner service very efficient. Wait lounge convenient Service contact very courte More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 25, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided efficient and courteous service. We appreciate your support and look forward to serving you again!

July 24, 2024

This dealership is top notch. Show room is wonderful and sales team is very knowledgeable. Service is quick to act and very responsive. More

by joe.grispo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Joe, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Lehigh Valley. Thanks for the fantastic review!

July 23, 2024

The employees at the dealership in question were very courteous and kind keep in the loop about my visit got me in and out promptly More

by 1VZTECH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear our team at Mercedes-Benz of Lehigh Valley provided courteous and efficient service during your visit. Safe travels!

July 21, 2024

Lehigh Valley Mercedes Benz dealership is so much better than the one we originally worked with. The communication and professionalism from the moment you drop your vehicle off until you pick it back up is More

by Yubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Jul 23, 2024 -

Mercedes-Benz of Lehigh Valley responded

Yubi, we're delighted to hear that Jonathan and the team at Mercedes-Benz of Lehigh Valley provided excellent communication and professionalism. Thanks for choosing us!

July 20, 2024

Raylin was so helpful. He was polite and got me in right away and resolved the issue with my car. It was one of the best service experiences that I’ve had from an auto de More

by Deborah Sibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
Jul 22, 2024 -

Mercedes-Benz of Lehigh Valley responded

Deborah, we're delighted to hear that Raylin provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thanks for sharing your positive experience!

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