Mercedes-Benz of Lehigh Valley - Service Center

Service was thorough. I like that I’m told what is recommended and what can wait awhile. John was super nice. I like that a card is sent to remind me of inspection. recommended and what can wait awhile. John was super nice. I like that a card is sent to remind me of inspection. More

Excellent service starting by Rick Spanitz who did a wonderful job understanding my demands to the tech who fix it, and taking care of maintainance due service. wonderful job understanding my demands to the tech who fix it, and taking care of maintainance due service. More

The service advisor is world class. I have been working with Rick stanis for over 25 years with four MB auto’s. The technician’s are always thorough and insure my car is reviewed and repaired in a timely f with Rick stanis for over 25 years with four MB auto’s. The technician’s are always thorough and insure my car is reviewed and repaired in a timely fashion. I will continue to drive MB and have it cared for by LV MB. More

My visit to the dealership was an A service for my 2017 Mercedes E300. They arranged a loaner vehicle and service was performed in a timely manner Mercedes E300. They arranged a loaner vehicle and service was performed in a timely manner More

Customer service, quality of workmanship and guarantee of work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The L work, communication is outstanding, loaner car program or shuttle service or amenities if you choose to stay and wait. Mercedes Benz-Porsche of The Lehigh Valley More

Friendly and efficient service. The staff is helpful, professional, and knowledgeable. The waiting lounge is clean, spacious and comfortable. Overall, the service makes you feel like you are the most imp professional, and knowledgeable. The waiting lounge is clean, spacious and comfortable. Overall, the service makes you feel like you are the most important person in the world. More

I had a great experience at my local dealership. Kind, professional and provided a clear explanation of the work done. My drivers were great. All the employees seemed happy to be there. professional and provided a clear explanation of the work done. My drivers were great. All the employees seemed happy to be there. More

Giving this dealer a 0 star rating. Totally unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer statin unprofessional and extremely uneducated in key making process.. won’t be back here. After leaving this place I inquired with another MB dealer stating what we went through was uncalled for and should have only taken 10 minutes, while I was there for almost 2 hours just trying to order a key. More

They are very flexible for emergency service. I’m never disappointed. They are very safety oriented. They want the car to be safe for me. disappointed. They are very safety oriented. They want the car to be safe for me. More

Service was spot on. Got me in and out without a problem and it was a last min. Appointment. They gave my car a once over after the service was preformed to let me know what I could expect would be needed and it was a last min. Appointment. They gave my car a once over after the service was preformed to let me know what I could expect would be needed in the near future. My car was returned to me cleaned and ready to go. Excellent customer service. More