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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.7
304 Reviews

304 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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July 26, 2024

Efficient, friendly, and helpful. Everything is explained clearly. Waiting area feels like a premium airline lounge with all the amenities More

by quinlanrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan in Service Dept.
Jul 31, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided a premium experience. Enjoy your time in our lounge, and we look forward to serving you again!

July 25, 2024

Great service. Check in very fast. Labor done according to indicated schedule. Loaner service very efficient. Wait lounge convenient Service contact very courte More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 25, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks for the fantastic feedback! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided efficient and courteous service. We appreciate your support and look forward to serving you again!

July 24, 2024

This dealership is top notch. Show room is wonderful and sales team is very knowledgeable. Service is quick to act and very responsive. More

by joe.grispo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Joe, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Lehigh Valley. Thanks for the fantastic review!

July 23, 2024

The employees at the dealership in question were very courteous and kind keep in the loop about my visit got me in and out promptly More

by 1VZTECH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear our team at Mercedes-Benz of Lehigh Valley provided courteous and efficient service during your visit. Safe travels!

July 21, 2024

Lehigh Valley Mercedes Benz dealership is so much better than the one we originally worked with. The communication and professionalism from the moment you drop your vehicle off until you pick it back up is More

by Yubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Jul 23, 2024 -

Mercedes-Benz of Lehigh Valley responded

Yubi, we're delighted to hear that Jonathan and the team at Mercedes-Benz of Lehigh Valley provided excellent communication and professionalism. Thanks for choosing us!

July 20, 2024

Raylin was so helpful. He was polite and got me in right away and resolved the issue with my car. It was one of the best service experiences that I’ve had from an auto de More

by Deborah Sibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
Jul 22, 2024 -

Mercedes-Benz of Lehigh Valley responded

Deborah, we're delighted to hear that Raylin provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thanks for sharing your positive experience!

July 15, 2024

The service people are amazing. They took my car in for service and provided a loaner for me. They provided an estimate before doing the work. When I got my car back it looked like More

by virginia.voros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience, Virginia! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided excellent service and made the process smooth for you. We appreciate your kind words and look forward to serving you again!

July 14, 2024

My experience with LV Mercedes was very good, I will definitely be taking my vehicle back for future services. All parties were very attentive to my concerns. Thank you! More

by TriciaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Collins
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Lehigh Valley was attentive to your concerns. We look forward to assisting you with future services!

July 13, 2024

Rick and the team did a fantastic job of taking care of my car as always. They are very professional and thorough and the dealership is always a pleasure to visit More

by JohnGarciaNJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Rick and the team provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thanks for your kind words!

July 13, 2024

Juan Martinez, Is always a great rep to work with. He’s patient & professional to his craft. Lehigh Valley I will always continue doing business with you guys. The service 100% top notch. Thank you Je More

by Maine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Jul 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the fantastic feedback! We're delighted to hear that Juan provided top-notch service and professionalism at Mercedes-Benz of Lehigh Valley. We look forward to continuing our business with you!