Mercedes-Benz of Lehigh Valley - Service Center

Jonathan did an impeccable job from the time I dropped off the car 🚘 until I picked it up.First of all he explained everything that needed to be done and why.Secondly he always acted in a polite and prof off the car 🚘 until I picked it up.First of all he explained everything that needed to be done and why.Secondly he always acted in a polite and professional manner. It was just a pleasure dealing with him. More

Pleasant, fast, clean, efficient, knowledgeable, comfortable and well stocked waiting room. Would highly recommend to anyone. comfortable and well stocked waiting room. Would highly recommend to anyone. More

Rick is very nice guy , accommodating , reliable , he knows what is he doing and once we drop off the car u will not call MB he will call you back right away . We used Rick for 14 years no problem at all knows what is he doing and once we drop off the car u will not call MB he will call you back right away . We used Rick for 14 years no problem at all . More

The service they offer is excellent. Starting with my Service Manager Rick Spanitz, scheduling, vehicle evaluations, communicating with customers about the vehicle and repairing the vehi Starting with my Service Manager Rick Spanitz, scheduling, vehicle evaluations, communicating with customers about the vehicle and repairing the vehicle. They even offer pickup customer service when your vehicle is ready for pickup. More

Rick has been my service person for 25 years he is the ultimate professional he makes all the difference for me! ultimate professional he makes all the difference for me! More

Richard always communicates in a timely manner and always delivers my car on time as promised delivers my car on time as promised More

I was very impressed with the communication. From loaner service to Juan everything was smooth From loaner service to Juan everything was smooth More

OUTSTANDING! ! Steve and his crew went above and beyond! Despite the age of my vehicle, he/they resolved my issue without major expense or loss to me. ! Steve and his crew went above and beyond! Despite the age of my vehicle, he/they resolved my issue without major expense or loss to me. More

Very great customer service. Scheduling online was easy and convenient. Jonathan is always great to work with, he goes over everything with me and listens to any concerns I may h Scheduling online was easy and convenient. Jonathan is always great to work with, he goes over everything with me and listens to any concerns I may have. More

Quick fast and easy. Ray was very communicative, and understood my request the first time. Ray was very communicative, and understood my request the first time. More