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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
317 Reviews

317 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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August 22, 2024

As always Rick and team did a great job, no complaints at all, all went fine More

by martin.stark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanik
Aug 22, 2024 -

Mercedes-Benz of Lehigh Valley responded

Martin, we're glad to hear Rick and the team have consistently provided you with great service! We appreciate your business and look forward to seeing you again at Mercedes-Benz of Lehigh Valley.

August 18, 2024

Very pleased with the help I received from Jonathan. All my issues were addressed. The valet service is the best. I have one concern. The “address coolant light” came on my dashboard. I will call s More

by hilarymahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Foc
Aug 19, 2024 -

Mercedes-Benz of Lehigh Valley responded

Hilary, we're glad to hear Jonathan and our team at Mercedes-Benz of Lehigh Valley provided great service. Please reach out on Monday so we can address the coolant light issue promptly!

August 17, 2024

Very pleasant experience. Attentive to all my questions. Well mannered staff in all areas. Will definitely be going back for maintenance to my Mercedes. More

by babykat1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Lehigh Valley was attentive and well-mannered. We look forward to seeing you again for all your maintenance needs!

August 15, 2024

Have purchased 4 vehicles from the dealership and the experience has been excellent to date,Thanks to all More

by Christopher Coles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Mercedes-Benz of Lehigh Valley responded

Christopher, thanks for your continued trust in Mercedes-Benz of Lehigh Valley! We're delighted to hear that each experience has been excellent. Enjoy your newest vehicle!

August 15, 2024

Perfection from the time I called to the time my car was fixed. John is very professional and extremely knowledgeable. I don’t think anything else could be done better. In my opinion absolute perfection More

by Mwikt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell.
Aug 16, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley provided exceptional service from start to finish. Your recommendation means the world to us, and we're glad we could address all your concerns with professionalism and care. Safe travels!

August 09, 2024

very helpful and pretty quick. Rick communicated well with us. Free tow to Mercedes was helpful. More

by jen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
Aug 09, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for reviewing Rick and Mercedes-Benz of Lehigh Valley! Have a great day!

August 06, 2024

Provided good service and kept me updated on their progress, valet/rental service was outstanding More

by BTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 06, 2024 -

Mercedes-Benz of Lehigh Valley responded

We are glad to hear that our team provided excellent service and communication and that you enjoyed the valet/rental service. Thanks for choosing Mercedes-Benz of Lehigh Valley!

August 03, 2024

When I called that the engine light turned on in my car, I was given an appointment for the very next day! Ray listened to my concerns , all of which were taken care of In two days. I was not charged for More

by Sharpless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 05, 2024 -

Mercedes-Benz of Lehigh Valley responded

It's great to hear that Ray and the team at Mercedes-Benz of Lehigh Valley provided such prompt and efficient service. We're glad your concerns were addressed quickly and under warranty! Thanks for sharing your experience.

August 02, 2024

We've been with MBOLV for years and have always received consistently great service. Thank - you Richard Spanitz More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Spanitz - Service Dept
Aug 02, 2024 -

Mercedes-Benz of Lehigh Valley responded

John, thank you for your loyalty and kind words about Mercedes-Benz of Lehigh Valley! We're glad to hear that Richard and our team have consistently provided great service.

August 02, 2024

This dealership, especially Rick Spanitz, goes above and beyond to please this customer.. They are most accommodating. More

by ellieantoniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
Aug 05, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Rick and the team at Mercedes-Benz of Lehigh Valley exceeded your expectations. Thanks for sharing your experience!