Mercedes-Benz of Lehigh Valley - Service Center

When I call for an appointment Rick Spanitz Service Advisor call me back as soon as he can. Sets me up with a car because I have a 45 minute drive which helps me out if my car needs special attention . Advisor call me back as soon as he can. Sets me up with a car because I have a 45 minute drive which helps me out if my car needs special attention . Also I must add Technician Kevin (12080) takes the time to let Rick know if anything in the near future may need to be looked at. The professionalism of these two gentleman are too be recognized!!! More

Nice place , Juan excellent person whit costumer services , professional , good aptitude and explained all answers. , professional , good aptitude and explained all answers. More

Very courteous and friendly staff, explain things well both before and after the service appointment. Easy loaner program. both before and after the service appointment. Easy loaner program. More

Great service. Scheduling the appointment was easy, and they had availability right away. They finished all work that day. I loved the car wash after the service. Scheduling the appointment was easy, and they had availability right away. They finished all work that day. I loved the car wash after the service. More

My service expert at the Mercedes dealership was Juan, was absolutely wonderful, he was so nice to me on the phone, calling and explaining what was required every step of the way. Then I had a rental to was absolutely wonderful, he was so nice to me on the phone, calling and explaining what was required every step of the way. Then I had a rental to return, he had me drop it off and even coordinated pick up from the rental company so I would not be late for work! Juan is truly a professional and gentleman anyone working with him can see that he truly loves what he does! Christine More

Excellent job performed at the Lehigh Valley Mercedes benz. Joe in the service department was extremely helpful during the entire process. My camper runs like a dream. I would highly recommend Joe and benz. Joe in the service department was extremely helpful during the entire process. My camper runs like a dream. I would highly recommend Joe and his team. More

Very thorough and professional service by all parties involved. Impressed with valley service. Great job! involved. Impressed with valley service. Great job! More

Excellent service…extremely prompt. No problems…valet service worked out extremely well. Completely satisfied with the service. No problems…valet service worked out extremely well. Completely satisfied with the service. More

Very nice lounge area. People are very nice and courteous. Just took a little to long People are very nice and courteous. Just took a little to long More

Service was great and performed as promised and done on time. Thanks Juan for coordinating everything and making our experience so positive! time. Thanks Juan for coordinating everything and making our experience so positive! More