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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.8
317 Reviews

317 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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December 28, 2023

Jonathan was really responsive and helpful and Beth is wonderful!! I usually wait for my vehicle while it’s being serviced and it’s a wonderful experience. More

by Leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Mercedes-Benz of Lehigh Valley responded

Leigh, we're delighted to know that Jonathan and Beth provided you with a wonderful experience at Mercedes-Benz of Lehigh Valley. Thanks for your kind words!

December 27, 2023

Mr. Martinez was very respectful, communicative and knowledgeable regarding my car and what needed to be done. More

by I AM GLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez, Juan
Dec 28, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that Mr. Martinez was able to assist you with your car needs at Mercedes-Benz of Lehigh Valley! We appreciate the feedback and look forward to serving you again in the future.

December 22, 2023

I've been going to this dealership for several years and I have always been very pleased with their services. They are very knowledgeable, professional and helpful and always take good care of my car and m More

by grasza.monika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Dec 22, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to know that you've been enjoying our services at Mercedes-Benz of Lehigh Valley over the years! It's great to see how much you appreciate our shuttle service and car wash. We look forward to continuing this relationship with your future visits, thank you for recommending us!

December 22, 2023

This dealership works tirelessly to ensure your car is safe and reliable. Both sales and service are among the best that I have experienced. They cover all of the details. More

by restoration4health
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Spanitz
Dec 23, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you had a great experience with both our sales and service teams at Mercedes-Benz of Lehigh Valley. Ensuring your car is reliable and secure is always our top priority. Thanks for the review!

December 21, 2023

Jonathan Sell provided excellent customer service on my service visit with prompt and professional service as well as timely communication. More

by agartin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
Dec 21, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that Jonathan provided you with excellent service during your visit at Mercedes-Benz of Lehigh Valley. We appreciate the feedback and look forward to serving you again in the future!

December 20, 2023

Very easy process from start to finish. Work was completed as quoted and pick up was speedy. More

by kbarnes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servic only
Dec 20, 2023 -

Mercedes-Benz of Lehigh Valley responded

Speedy service is our specialty at Mercedes-Benz of Lehigh Valley! Thanks for taking the time to share your 5-star feedback with us - drive safely!

December 19, 2023

Juan and his entire are excellent and a pleasure to deal with concerning the service of my automobile. Hopefully, they will be rewarded with annual raise and a nice yearly bonus. More

by suenglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Dec 19, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that you had an excellent experience with Juan and our team at Mercedes-Benz of Lehigh Valley. Your kind words are greatly appreciated, thank you for taking the time to share them!

December 14, 2023

service was quick and advisor did a great job! availability was fast and communication was excellent. More

by mbojt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe
Dec 14, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that you had a quick and efficient service experience at Mercedes-Benz of Lehigh Valley! Our team always aims for excellent communication. Thanks for the positive feedback!

December 14, 2023

Service was done on time and everything went well. Everyone was courteous and friendly. A More

by Vincec2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thanks for choosing Mercedes-Benz of Lehigh Valley, Vince! We hope to see you down the road - drive safely!

December 09, 2023

Very personal and professional, waiting area clean and comfortable. Staff knowledgeable and extremely helpful. Jonathan was my service representative this time and made my experience pleasant. This is m More

by Jodycusano7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan/service
Dec 11, 2023 -

Mercedes-Benz of Lehigh Valley responded

Jody, it's great to know that Jonathan and the rest of our team at Mercedes-Benz of Lehigh Valley made your service experience a pleasant one. We appreciate you choosing us to service your 3rd Mercedes SUV!

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